Director of Information Technology

About Onnit:

Onnit is an Austin TX-based supplement company dedicated to supporting everyday heroesthose who need to be fully present and at their best not only for themselves but also for their families friends and colleagues. As a trusted serious supplement brand we provide high-quality products with clinically studied ingredients designed to unlock a deeper mind-body connection and enhance both mental and physical performance.

Unlike other supplement brands Onnit enables strength from within empowering individuals to operate at their peak every day. Backed by medical professionals industry experts and a loyal community we are rapidly growing while staying true to our mission of total human optimization. Recognized as a Best Place to Work in Austin by the Austin Business Journal we take pride in fostering a dynamic and purpose-driven environmentand wed love for you to be part of it.

JOB SUMMARY

Onnitis hiring ahands-on strategic Director of ITto lead our technology roadmap and modernize the systems that power how weoperateand scale. Reporting directly to the CEO this role is a critical partner across Sales & Marketing Operations and Financeresponsible for building secure scalable and efficient infrastructure that enables teams and protects the business.

This role blendsstrategic architecture with hands-on execution owning enterprise platforms (including Shopify and NetSuite) cybersecurity infrastructure and the responsible adoption of AI tools. Ifyourea builder who thrives in fast-moving environments and wants to architect the technology foundation behind a purpose-driven high-growth brand this is your seat at the table.

KEY RESPONSIBILITIES

Technology & ITStrategy:

• Own and execute strategy aligning it with business priorities across ecommerceretailoperationsfinance and customer experience.

• Establish and track key performance indicators (KPIs)along with feedbacktoinform continuous improvement.

• Lead steering committee to review identifiedopportunities toleveragetechnology for efficiency better customer experience and competitive differentiation.

SystemIntegrations& Architecture:

• Lead system integrationswith a focus on Shopify NetSuite 3PL systems and customer service platforms.

• Ownership ofdata flow connectionsand accuracy across platforms.

Cybersecurity andCompliance:

• Ensuredata integrity risk management and adherence tobusinessstandards.

• Continuously improve business continuity planning including but not limited to cyber security datasecurityand disaster recovery.

ITOperations:

• Deliver highly responsive onsite and remote helpdesk technology support.

• Partner with business leaderstoidentifytechnological needs and ensure IT initiatives support key business drivers.

VendorManagement:

• Oversee thetechnology operating budget and technology contract negotiations.

• Lead evaluation negotiationandmanagingof vendors.

Team Management:

• Build and lead a small but mighty teamto supportthebusinessandenablereliable and consistentexecution.

• Use data to drive decision-making and continuous improvement in the tech team.

• Manage the intakeprocessofrequests spanning software implementation to ad-hoc needs.

QUALIFICATIONS

• 10 years of progressive IT leadership experience preferably within high-growthCPG ecommerce or omnichannel consumer brands

• Deep hands-onexpertisewith Shopify NetSuite ERP platforms and 3PL/retail integrations

• Strong foundationin cybersecurity IT governance and compliance including controls risk management and audit readiness in regulated or public-company environments

• Proven ability to build scale and modernize technology infrastructurein fast-paced high-growth organizations

• Experience leading cross-functional IT teams partnering closely with Finance Operations Marketing and Legal

• Strategic yet hands-on operatorwho can set vision while executing in lean high-performance environments

• Expertisein agile and scrum methodologies witha track recordof driving execution and delivery

• Working knowledge of modern AI tools and platforms and how to responsibly apply them across finance customer support marketing and operations

• Clear influential communicatorwith the ability to translate technical concepts for non-technical stakeholders and executives

• Strong bias for ownership action and outcomes with a relentless focus on systems that scale and deliver impact