Great company. Great people. Great opportunities.
Attention: This position is not a remote position and it requires you to be in or near the Charlotte NC metro area.
If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals!
As a Credit Specialist your ability to assess negotiate and collect on open account receivables will be key. As our liaison between customers and branches you will help us maintain positive relationships while meeting the established goals and objectives of our Credit Playbook/Credit Management team.
What youll do:
Responsible for meeting established goals and objectives as determined by Credit Playbook/Credit Management
Responsible to meet all established metrics including those associated with contacting customers and collecting past due balances for assigned accounts receivable portfolio through a range of techniques including telephone email facsimile and automated collection letters
Collect review evaluate and prepare credit recommendations for Credit Supervisor on additional action deemed appropriate and necessary to collect past due balances
Assist in the negotiation of payment arrangements and plan
Communicate progress and concerns with Credit Management Team on a regular basis
Work with field operations to review and resolve customer billing issues and disputes
Resolve any additional information requests invoicing billing issues documentation requests and disputes that may be brought up by the customers
Other duties assigned as needed
Requirements:
Bachelors degree or equivalent experience preferred
3-5 years of related finance experience (collection experience preferred)
Strong Microsoft Office skills particularly Excel
Ability to complete complex account reconciliations with a customer-focused approach
Web-Based Workflow Solution software experience preferred
Strong math and verbal/written communication skills
Superior organizational and time-management skills
Valid Drivers license is required
We dont just talk the talk! Were an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your addition to our health and financial plans we also offer:
Paid Parental Leave
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
United Rentals Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law. If you need a reasonable accommodation at any point of the application process please email for assistance.
At United Rentals we proudly hire active duty members veterans reservists and their families. The values that define your serviceleadership discipline integrity and teamworkare the same values that drive our success. With many veterans already part of our team were ready to help you transition into a rewardingcareer.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position location education training experience skills and ability.
Required Experience:
IC