Import Export Administrator

Durban - South Africa

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Our client is currently recruiting for an Import / Export Administrator to be responsible for coordinating and managing all aspects of export orders from quotation through to final delivery and documentation closure. This includes preparing accurate export documentation coordinating freight across sea air and courier channels generating proforma invoices and maintaining clear communication with customers and logistics partners.

Key Responsibilities Include:

Coordinate and manage export orders from proforma stage through to final delivery and documentation closure
Prepare and process all export documentation including Commercial Invoices Packing Lists Clearing Instructions and related export paperwork
Generate Proforma Invoices Internal Bills (IBs) and customer documentation using Pastel Evolution or similar ERP systems
Liaise with freight forwarders and courier companies (sea air and road) to arrange shipments and track deliveries
Monitor shipment progress and provide regular status updates to customers and internal stakeholders
Ensure compliance with export regulations and cross-border trade requirements including SAD500 familiarity
Maintain accurate customer records pricing and credit applications within the ERP system
Follow up on proformas payments and outstanding documentation with customers
Resolve export logistics or documentation issues proactively to avoid delays
Maintain detailed tracking sheets for export orders freight costs and delivery timelines
Communicate effectively with customers across multiple channels (email phone WhatsApp Teams)
Collaborate closely with Purchasing Warehouse and Sales teams to ensure accurate order fulfilment
Support internal sales and technical teams with export-related administration and coordination
Ensure high levels of accuracy attention to detail and compliance in all export processes
Take full ownership of assigned export orders from initiation to completion