AI & Automation Solutions Product Manager

Overview

We areseekingan exceptional Product Manager withexpertisein automation and AI for close collaboration with internal teams and customers to deliver comprehensive intelligent automation and agentic solutions.

The ideal AI & Automation Solutions Product Manager (AASPM) is a strategic thinker with a strong engineering acumensomeone who excels at process mapping rapid prototyping and deploying reliable systems that drive measurable improvements.

As an integral member of our Oncology Digital Product team you will contribute to product strategy and technology implementation across our digital portfolio which includes both clinician-facing solutions and internal platforms supporting precision oncology operations.

Our AASPM is a systems thinker who thrives in customer-facing environments and is eager to work hands-on with modern AI technologies.Proficiencywith leading AI and automation toolssuch as Microsoft Copilot ServiceNow UiPath/Power Automate Slack/Zoom bots and Zapier/Makeis essential. You will rigorously assess business impact champion process transformation and empower operational subject matter experts to become self-sufficient user-builders enabling them to manage key business levers effectively.

Essential Duties and Responsibilities

• Embed with customer and internal teams to map current/target processesidentifyautomation/AI opportunities and define success metrics and ROI.

• Lead structured discovery (interviews shadowing data/queue analysis) translate needs into clear problem statements requirements and backlogs.

• Run iterative delivery using agile methodsprototype pilot productionand manage change training and adoption.

• Design and build automated/agentic and workflow solutions across the stack: Salesforce Lab systems and in-house platforms.

• Implement RPA/workflow automation whereappropriate (Power Automate UiPath ServiceNow flows Zapier) integrating with SFDC data warehouses and clinical/operational systems. Limit customization and maximize speed.

• Create reusable patterns templates and components (prompts tools connectors) andmaintaina catalog of approved solutions.

• Define evaluation frameworks (quality time savings increased throughput) telemetry and dashboards; instrument experiments (A/B champion/challenger).

• Partner with product/engineering on roadmaps; document architectures runbooks and handoffs for longterm ownership.

Qualifications

• Typically requires a university degree andgenerally 8years of related experience; 6 years and aMastersdegree; 3 years and a PhD; or PharmD/MD.

• 4yearstotal experience across software engineering business/process analysis/consulting or product with 3 years focused on automation and/or applied AI.

• Demonstrated success embedding with customers and shipping production solutions that improved measurable business outcomes.

• Handsonproficiencywith AWS Salesforce or RPA/workflow platform (Power Automate UiPath ServiceNow or equivalent).

• Practical experience building LLMpowered applications: prompt design tool/function calling no-code building

• Strong systems and process design skills (e.g. BPMNswim lanes valuestream mapping) and data-informed communication.

• Background in healthcare/regulated environments (HIPAA/PHI) or complex enterprise operations.

• Familiarity with Salesforce Health Cloud/Einstein contact center and case management patterns.

• Experience with observability and analytics forautomations(logging tracing dashboards) and LLM evaluation frameworks.

• Exposure toMLOpsand model lifecycle management; understanding of model and prompt risks.

• Equally comfortable in stakeholder workshops and in code.

• Clear persuasivecommunicatorwho can teach uplift and bring teams along with them.

Employee may be required to lift routine office supplies and use office of the work is performed in a desk/office environment; however there may be exposure to high noise levels fumes and biohazard material in the laboratory to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities long-term conditions mental health conditions or sincerely held religious beliefs. If you need support please reach out to

A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

To learn more about the information collected when you apply for a position at Guardant Health Inc. and how it is used please review ourPrivacy Notice for Job Applicants.

Please visit our career page at: Experience:

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