Customer Development Representative
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Job Location:
Jacksonville, FL - USA
Hourly Salary:
$ 24 - 26
Posted on:
2 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
About Us
Overview
Responsibilities and Qualifications
Key Responsibilities
- Sales Growth
- Proactively conduct outbound calls to prospective and existing customers to generate leads follow up on inquiries and close sales
- Drive sales by identifying customer needs recommending appropriate building material solutions and negotiating pricing and terms
- Increase penetration within existing customers by increasing the number of categories sold
- Consistently achieve and exceed monthly and quarterly sales goals contributing to overall team and company revenue targets
- Establish and maintain strong relationships with key decision-makers understanding their business challenges and objectives
- Utilize CRM to manage customer interactions record sales activities and update customer information accurately and frequently
- Create and manage sales pipeline ensuring timely follow-ups and lead progression through sales cycle
- Ensure seamless customer experiences through collaboration with outside sales product specialists and logistics
- Provide exceptional customer service by addressing inquiries resolving issues and maintaining a professional demeanor
- Manage time effectively to balance prospecting follow-ups and administrative tasks while maintaining a high level of productivity
- Corporate Initiatives and Sales Support
- Stay informed about industry trends product specifications customer feedback and competitive offerings to effectively position our products
- Provide support and guidance to customers regarding product selection specifications and applications
- Collaborate with internal teams regularly interacting with sales marketing and product teams
- Actively participate in sales meetings training sessions and workshops to enhance sales skills
- Data Analysis and Performance
- Interpret and analyze KPI dashboards and sales reports to improve sales performance
- Provide feedback and recommendations to management based on performance analysis and market trends
- Miscellaneous
- Support our values in the stand areas of Safety Customer Focus Teamwork Integrity and being a Company of Choice for both employees and customers
- Other duties as assigned
Qualifications
- High school diploma or equivalent required; Bachelors degree in Business Marketing or a related field preferred
- Minimum of 2-3 years of experience in inside sales outbound calling or customer-facing roles
- Proficiency with CRM system sales tracking tools and general computer literacy
- Excellent communication and interpersonal skills with the ability to build customer relationships
- Strong sales and negotiation skills with a track record of achieving or exceeding sales targets in a competitive environment
- Strong understanding of sales processes including lead generation pipeline management and closing techniques
- Self-motivated and results -oriented with a proactive approach to sales and business development
Compensation and Benefits
Reports To
VP of Customer Development
Compensation
The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience qualifications and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.
- Base: $ 24.03 - $26.44 per hour
Benefits
At FBM were committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:
- Medical
- Dental
- Vision
- HSA/ FSA plans
- Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
- Critical illness Hospital Indemnity Accident Coverage
- Legal Insurance Plan
- Generous 401(k) plan with company match
- A career path designed with you in mind
Equal Opportunity
Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs job requirements merit and individual qualifications without regard to race color religion sex sexual orientation gender identity or expression national origin age disability status genetic information veteran status or any other characteristic protected by federal state or local law.
In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed please contact Human Resources at
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Foundation Building Materials (FBM) is a leading construction materials distribution company that serves the commercial and residential construction markets across North America. With a commitment to innovation, quality, and customer satisfaction, FBM provides a wide range of construc ... View more
