QE Lead
Min 4 days WFO required
Skill :QE Lead (IVR Automation)
Job Description:
QE Lead Experience: Proven track record in leading quality engineering initiatives particularly in complex migration or cloud-based projects.
Strong Leadership: Ability to guide and motivate cross-functional teams ensuring alignment with project goals and timelines.
Effective Communication (Verbal and Written): Exceptional skills in articulating technical and non-technical information to stakeholders at all levels.
Cloud and IVR Knowledge: Familiarity with cloud platforms (e.g. AWS Azure GCP) and IVR systems including testing strategies for voice and natural language processing.
Automation Experience: Hands-on experience with test automation tools and frameworks (e.g. Selenium Cypress Postman) and a strong understanding of CI/CD pipelines.
Technical Background: A solid foundation in software engineering computer science or a related field with the ability to understand and contribute to technical discussions.
Problem-Solving and Adaptability: Capability to navigate challenges in a dynamic environment and drive innovative solutions.
Agile/Scrum Experience: Proficiency in Agile methodologies and experience working in iterative development cycles.
Required Skills:
Experience (Years): 4-6 Essential Skills: Work with project teams throughout the organization to design implement and manage CDN infrastructure using Akamai to ensure high availability performance and scalability for customer facing applications and business processes. Handle multiple priorities and assignments with excellence and precision. Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). Directly support line of business development teams provide guidance to them on implementation and changes for customer facing applications Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. Monitor and analyze network performance identifying and resolving issues to optimize content delivery of critical applications. Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: Bachelors degree in Computer Science Information Technology or a related field. OR similar work experience. Strong understanding of network protocols (HTTP/HTTPS DNS TCP/IP). Proven experience as a CDN Engineer or similar role with a strong focus on -depth knowledge of Content Delivery Network technologies including caching load balancing and content optimization. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience supporting 24/7/365 customer facing applications at enterprise scale. Awareness and experience with cybersecurity tools and practices such as firewalls intrusion detection/prevention systems and encryption. Proficiency in scripting and automation (e.g. Python Bash) a plus. Relevant certifications (e.g. CISSP CEH) are a plus but not required.
QE LeadMin 4 days WFO requiredSkill :QE Lead (IVR Automation)Job Description:QE Lead Experience: Proven track record in leading quality engineering initiatives particularly in complex migration or cloud-based projects.Strong Leadership: Ability to guide and motivate cross-functional teams ensuring ...
QE Lead
Min 4 days WFO required
Skill :QE Lead (IVR Automation)
Job Description:
QE Lead Experience: Proven track record in leading quality engineering initiatives particularly in complex migration or cloud-based projects.
Strong Leadership: Ability to guide and motivate cross-functional teams ensuring alignment with project goals and timelines.
Effective Communication (Verbal and Written): Exceptional skills in articulating technical and non-technical information to stakeholders at all levels.
Cloud and IVR Knowledge: Familiarity with cloud platforms (e.g. AWS Azure GCP) and IVR systems including testing strategies for voice and natural language processing.
Automation Experience: Hands-on experience with test automation tools and frameworks (e.g. Selenium Cypress Postman) and a strong understanding of CI/CD pipelines.
Technical Background: A solid foundation in software engineering computer science or a related field with the ability to understand and contribute to technical discussions.
Problem-Solving and Adaptability: Capability to navigate challenges in a dynamic environment and drive innovative solutions.
Agile/Scrum Experience: Proficiency in Agile methodologies and experience working in iterative development cycles.
Required Skills:
Experience (Years): 4-6 Essential Skills: Work with project teams throughout the organization to design implement and manage CDN infrastructure using Akamai to ensure high availability performance and scalability for customer facing applications and business processes. Handle multiple priorities and assignments with excellence and precision. Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). Directly support line of business development teams provide guidance to them on implementation and changes for customer facing applications Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. Monitor and analyze network performance identifying and resolving issues to optimize content delivery of critical applications. Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: Bachelors degree in Computer Science Information Technology or a related field. OR similar work experience. Strong understanding of network protocols (HTTP/HTTPS DNS TCP/IP). Proven experience as a CDN Engineer or similar role with a strong focus on -depth knowledge of Content Delivery Network technologies including caching load balancing and content optimization. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Experience supporting 24/7/365 customer facing applications at enterprise scale. Awareness and experience with cybersecurity tools and practices such as firewalls intrusion detection/prevention systems and encryption. Proficiency in scripting and automation (e.g. Python Bash) a plus. Relevant certifications (e.g. CISSP CEH) are a plus but not required.
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