Head of Training, Research, and Capacity Building

Daktari Media Africa trading as Daktari Online is the leading medical learning and healthcare communication enterprise with a steadfast commitment to advancing the practice of medicine and enhancing patient care outcomes in Africa. Our mission is to achieve this by providing exceptional continuing professional development programs and healthcare communication solutions. We aim to empower healthcare professionals (HCPs) and organizations across the continent contributing to elevated standards of medical practice and improved healthcare delivery.

The role requires a dynamic and results-driven professional with demonstrated expertise in healthcare education research methodologies and professional development. The successful candidate will ensure the delivery of high-quality impactful and market-relevant programmes that align with Daktari Onlines strategic objectives and respond to the evolving needs of healthcare professionals. The position integrates academic rigour market responsiveness partnership development and revenue performance with clear accountability for both programmatic excellence and commercial outcomes.

Key Responsibilities

1. Strategic Leadership & Programme Development

• Lead the design development and continuous improvement of Daktari Onlines training CPD research and capacity-building portfolio in line with organizational strategy.
  
• Translate healthcare workforce needs market trends and policy priorities into commercially viable and academically sound programmes.
  
• Develop annual departmental work plans budgets and growth targets with clear performance indicators.
  

2. Training & CPD Delivery:

• Oversee the end-to-end delivery of training and CPD programmes including curriculum design accreditation faculty coordination delivery models (virtual hybrid in-person) and learner assessment.
  
• Ensure programmes meet regulatory professional body and accreditation requirements.
  
• Maintain high standards of instructional quality learner experience and measurable learning outcomes.
  

3. Research & Knowledge Generation

• Lead applied research initiatives aligned with Daktari Onlines strategic priorities healthcare system needs and partner requirements.
  
• Oversee research design data collection analysis reporting and dissemination of findings through publications policy briefs and stakeholder engagements.
  
• Promote ethical research practices and compliance with relevant research governance frameworks.
  

4. Academic & Institutional Partnerships

• Develop and manage strategic partnerships with universities training institutions professional associations regulators and development partners.
  
• Negotiate and manage MoUs joint programmes and collaborative research and training initiatives.
  
• Position Daktari Online as a credible partner in healthcare education research and capacity building at national and regional levels.
  

5. Commercial Performance & Growth

• Drive revenue growth from training CPD research and capacity-building services.
  
• Develop and own the departments services menu pricing models and value propositions.
  
• Identify and pursue new business opportunities grants consultancies and funded projects in collaboration with the commercial and leadership teams.
  

6. Quality Assurance & Impact Measurement

• Establish and enforce quality assurance frameworks for training and research activities.
  
• Monitor programme performance learner outcomes partner satisfaction and return on investment.
  
• Produce regular performance impact and financial reports for management and partners.
  

7. Team Leadership & Capacity Building

• Lead mentor and manage departmental staff consultants and faculty contributors.
  
• Build internal capacity in curriculum development research methods monitoring and evaluation and programme management.
  
• Set clear performance expectations and support professional development within the team.
  

8. Stakeholder Engagement & Thought Leadership

• Represent Daktari Online in high-level engagements conferences and technical forums related to training research and health workforce development.
  
• Contribute to thought leadership through publications presentations and participation in sector dialogues.
  
• Strengthen Daktari Onlines brand and visibility as a leader in healthcare training and applied research.
  

9. Compliance Risk & Governance

• Ensure compliance with institutional policies contractual obligations and regulatory requirements.
  
• Identify and manage operational academic and financial risks within the department.
  
• Uphold ethical standards data protection and intellectual property management across all programmes and research activities.
  

Requirements

• Degree in Public Health Health Sciences Medical Education Research Methods or a related field (Masters an added advantage).
  
• Minimum of 35 years progressive experience in healthcare training CPD research or capacity building.
  
• Proven experience designing managing and scaling professional training CPD and applied research programmes.
  
• Demonstrated ability to work with universities professional bodies regulators and development or corporate partners.
  
• Strong knowledge of healthcare education models adult learning principles and CPD accreditation processes.
  
• Solid understanding of qualitative and quantitative research methodologies and monitoring and evaluation.
  
• Demonstrated success in revenue generation from education or capacity-building initiatives
  
• Experience developing market-responsive programmes with clear commercial and revenue accountability.
  
• Strong leadership programme management and financial oversight capabilities.
  
• Proficiency in digital virtual and blended learning delivery platforms.
  
• Excellent written and verbal communication stakeholder engagement and partnership management skills.
  
• Strategic results-oriented and ethical professional aligned with Daktari Onlines mission and growth objectives.
  

Benefits

• Competitive remuneration package commensurate with experience and performance.
  
• Performance-based incentives linked to revenue growth programme quality and impact.
  
• Opportunity to lead and scale nationally and regionally impactful training CPD and research initiatives.
  
• High level of autonomy and strategic influence within a fast-growing healthcare education and technology organization.
  
• Access to a strong network of healthcare professionals academic institutions regulators and development partners.
  
• Professional growth through exposure to large-scale programmes partnerships and applied research projects.
  
• Support for continuous professional development research and thought leadership activities.
  
• Flexible and hybrid working arrangements subject to programme and operational needs.
  
• Travel opportunities for institutional engagement and programme delivery.
  
• Purpose-driven work contributing directly to improved healthcare workforce capacity and patient outcomes.