DescriptionYou will report directly to our Field Service Manager and youll work out of our location on a Hybrid work schedule.
ResponsibilitiesKEY RESPONSIBILITIES
- Lead and manage the Field Service team to ensure efficient and effective service delivery.
- Own & deliver P&L responsibilities set by the organization.
- Onboard new customers in the IB.
- Develop and implement strategies to optimize field service operations and improve customer satisfaction.
- Provide technical guidance and support to field service technicians.
- Collaborate with cross-functional teams to drive continuous improvement initiatives.
- Establish and maintain strong relationships with key stakeholders including customers suppliers and internal teams.
- Monitor and analyze field service performance metrics to identify areas for improvement.
- Ensure compliance with company policies procedures and regulatory requirements.
YOU MUST HAVE
- Minimum of 12 years of experience in a leadership role within field service management & retrofit sales.
- Strong technical knowledge and understanding of engineering principles.
- Ability to effectively manage and prioritize multiple projects and tasks.
- Experience in driving process improvements and implementing best practices.
- Strong problem-solving and decision-making abilities.
Must have strong sales acumen.
Qualifications- Bachelors degree in Engineering or a related field; Masters degree preferred.
- Strong leadership and team management skills.
- Customer-focused mindset.
- Ability to drive change and innovation.
- Results-oriented approach.
Required Experience:
Manager
DescriptionYou will report directly to our Field Service Manager and youll work out of our location on a Hybrid work schedule.ResponsibilitiesKEY RESPONSIBILITIESLead and manage the Field Service team to ensure efficient and effective service delivery.Own & deliver P&L responsibilities set by the or...
DescriptionYou will report directly to our Field Service Manager and youll work out of our location on a Hybrid work schedule.
ResponsibilitiesKEY RESPONSIBILITIES
- Lead and manage the Field Service team to ensure efficient and effective service delivery.
- Own & deliver P&L responsibilities set by the organization.
- Onboard new customers in the IB.
- Develop and implement strategies to optimize field service operations and improve customer satisfaction.
- Provide technical guidance and support to field service technicians.
- Collaborate with cross-functional teams to drive continuous improvement initiatives.
- Establish and maintain strong relationships with key stakeholders including customers suppliers and internal teams.
- Monitor and analyze field service performance metrics to identify areas for improvement.
- Ensure compliance with company policies procedures and regulatory requirements.
YOU MUST HAVE
- Minimum of 12 years of experience in a leadership role within field service management & retrofit sales.
- Strong technical knowledge and understanding of engineering principles.
- Ability to effectively manage and prioritize multiple projects and tasks.
- Experience in driving process improvements and implementing best practices.
- Strong problem-solving and decision-making abilities.
Must have strong sales acumen.
Qualifications- Bachelors degree in Engineering or a related field; Masters degree preferred.
- Strong leadership and team management skills.
- Customer-focused mindset.
- Ability to drive change and innovation.
- Results-oriented approach.
Required Experience:
Manager
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