Sr Linux Automation Engineer
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
The Team
As a key member of the Systems Administration team within Global Cloud Operations you will be responsible for the administration and operations of the global cloud infrastructure that runs our SaaS product. This is an opportunity to be at the core of running a Cloud platform that scales to millions of users! The Cloud Operations team is responsible for ensuring the availability and efficiency of the server infrastructure that runs our SaaS platform while consuming and deploying products that have been newly developed by engineering teams. You will be working closely with engineers and developers across the company and split your time between keeping critical infrastructure running and writing the code that automates our way forward leveraging the power of AI all along.
What you get to do in this role:
- Develop tools in Python/JavaScript/Bash to replace manual work and improve customer experience.
- Contribute to Configuration Management and Infrastructure as Code for global private cloud.
- Provide relief and sustainable resolution to issues within our infrastructure.
- Participate in Root Cause Analysis of issues and drive resolution of root causes with internal team members.
- Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality.
- Drive enhancements and bugfixes for large-scale automation projects such as patching provisioning and kickstart domains.
- Prepare new ServiceNow products and services for production readiness with design review feedback to engineering teams training and testing.
- Support the operation of a wide variety of infrastructure services including MySQL PostgreSQL E-Mail infrastructure DNS Puppet NGINX Kubernetes RHOSP RabbitMQ and more.
Note: This role has a specific focus on development skills to help deliver tools and resolutions through code.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- An AI-native mindset with experience in using AI-powered tools and integrating AI into work processes decision making and problem solving.
- 5 years of experience with Linux (RedHat and/or CentOS)
- 4 years development experience with Python Java or similar object-oriented languages.
- Practiced in AI-empowered coding with tools such as Windsurf.
- Strong understanding of software engineering fundamentals (data structures algorithms design patterns).
- Development experience on the ServiceNow Platform would be a big plus.
- Senior-level skills and experience with service troubleshooting in a production environment covering web front-end Systems Databases Mail and Networks.
- Experience with performance and availability monitoring analysis and configuration management platforms (e.g. Nagios/Icinga Cacti Ansible Puppet cfengine chef Splunk Logstash) is desirable.
- Familiarity with PostreSQL MySQL MariaDB or similar technologies; proficiency preferred.
- Understanding of ITIL v3 framework and how it applies to incidents problems and change.
- Excellent communication skills and the ability to work well in a collaborative team environment.
JV20
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Key Skills
- Continuous Integration
- APIs
- Automotive software
- Test Cases
- Electrical Engineering
- Junit
- Distributed Control Systems
- Testng
- Java
- Test Automation
- Programmable Logic Controllers
- Selenium
About Company
Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. Were growing fast, innovating even faster, and making an impact on our c ... View more
