Client Experience Coordinator
Share
Job Location:
San Antonio, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a motivated and detail-oriented Client Experience Coordinator to support and enhance our client interactions. This role plays a key part in ensuring seamless communication client satisfaction and operational excellence. The ideal candidate is organized personable and committed to delivering a high-quality experience at every stage of the client journey.
Responsibilities
Serve as a primary point of contact for clients ensuring professional and timely communication
Coordinate client onboarding processes and maintain accurate records
Support internal teams by organizing client-related information and schedules
Monitor client feedback and assist in improving service processes
Prepare reports documentation and follow-ups related to client interactions
Ensure consistency and quality across all client-facing activities
Qualifications :
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Detail-oriented with a proactive problem-solving mindset
Ability to multitask and work efficiently in a fast-paced environment
Professional demeanor and client-first approach
Proficiency in basic office tools and systems
Additional Information :
Competitive salary ($54K$58K)
Growth and advancement opportunities
Professional development and skill-building support
Collaborative and supportive work environment
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
