Job Description

Location Wotton-under-Edge Gloucestershire

Salarydepending on experience
Hybrid working 3 days / week on site

The Content Administrator plays a key role in supporting the organisations content ecosystem by ensuring content is published accurately efficiently and in line with established standards. This role focuses on the day-to-day management of content workflows maintaining content quality and supporting the wider content team in delivering high-quality digital experiences.

Responsibilities

Content Publishing & Workflow Support

• Manage the day-to-day publishing of content across digital platforms ensuring timely and accurate updates.

• Follow established workflows for content creation review approval and publication.

• Coordinate with content creators editors and stakeholders to ensure content meets quality and compliance standards.

Content Management Systems (CMS) Administration

• Administer the Content Management System (CMS Contentstack) including uploading updating and archiving content.

• Maintain content structure metadata and tagging to support searchability and reuse.

• Support the integration of content with other platforms (e.g. DAM CCMS CDP) as needed.

Quality Assurance & Compliance

• Perform quality checks on content before and after publication to ensure accuracy consistency and adherence to brand accessibility (WCAG) and regulatory standards.

• Flag and resolve content issues collaborating with relevant teams as required.

Digital Asset Management

• Upload tag and organise visual and multimedia assets in the Digital Asset Management (DAM) system.

• Ensure assets are correctly linked to content and meet usage guidelines.

Reporting & Optimisation

• Track and report on content publishing activities and workflow status.

• Support the monitoring of content performance metrics and suggest improvements to processes.

Collaboration & Support

• Provide support and training to content contributors on CMS processes and best practices.

• Act as a point of contact for content-related queries and troubleshooting.

Skills & Experience

• Experience working with content management systems (CMS) preferably Contentstack or similar.

• Strong attention to detail and commitment to quality.

• Good organisational and communication skills.

• Familiarity with digital asset management and metadata tagging is a plus.

• Understanding of web accessibility SEO and content governance best practices is desirable.

Impact

The Content Administrator ensures the smooth and consistent delivery of digital content supporting the organisations ability to deliver high-quality compliant and engaging experiences to users across all digital channels.

Benefits

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