Digital Support Apprenticeship

Location: UK - Hatfield Job-ID: 215607 Contract type: Fixed Term Contract Business Unit: Information Technology

Life on the team

Salary: 19500
Start Date: September 2025
Apprenticeship Programme: Digital Support Technician Level 3
Duration: 18 months
Location: Hatfield Hertfordshire
Contract: Fixed Term Contract

Ready to start your career in tech At Computacenter we connect people and technology to shape the future. Youll be joining Computacenters Salesforce team part of our Global Information Services (GIS) function which supports the technology used across the business.

This team plays a key role in supporting and enhancing our Salesforce platform a tool used to help manage customer information and business processes. Its the perfect place to learn how large business systems are managed gain exposure to Salesforce best practices and develop technical and problem-solving skills that will set you up for a strong career in IT and digital solutions.

What Youll Be Doing

Youll study for your Digital Support Technician Level 3 qualification while gaining practical experience. Around 80% of your time will be in the role and 20% focused on learning.
Heres what youll get involved in:

• Supporting our global Salesforce platform with over 2500 users.
• Helping teams across the business work more efficiently.
• Resolving issues by reproducing system issues in a safe test environment and recommending fixes.
• Assisting with Salesforce system clean-ups and regular maintenance.
• Joining workshops to understand and gather business requirements.
• Attending team and project meetings with colleagues in the UK United States and India.

What Youll Need

• At least 2 GCSEs including Maths and English Language at grade 4/C or above.
• A passion for the evolving world of business and technology.
• A keen interest in technology and a commitment to developing your skills further by working towards industry-recognised Salesforce certifications alongside your apprenticeship.
• Strong communication skills.
• A positive can-do attitude.
• An interest in building a long-term career in IT.

Important Eligibility Information

Please note that for successful applicants offers will be conditional on passing additional eligibility checks with our training provider. These checks include a Maths and English assessment and a review of any previous qualifications you hold.
Due to apprenticeship funding requirements applicants must not already hold a Level 3 qualification in Digital Support or IT or an equivalent qualification to be eligible for this programme.

About us

We are a leading independent technology and services provider trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source transform and manage their technology infrastructure to deliver digital transformation enabling people and their business.

Our business may be about technology but first of all its about people

With over 20000 people across 22 countries we are proud of our inclusive culture - where everyone can thrive feel valued and truly belong.

As an equal opportunities employer were committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits regardless of your age disability ethnicity gender identity or any other characteristics protected by law. What matters most to us is that you share our vision and values and bring the experience and skills were looking for.

We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.

If you share our values and want to make a meaningful impact in a supportive forward-thinking environment - wed love to hear from you!