Technical Product Manager CIAM
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Job Location:
Monthly Salary:
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Join Thomson Reuters Digital and Enterprise Capabilities Team to build customer identity and access platform that power every product experience. This role is for a technical product manager who can partner deeply with engineers and architects to deliver CIAM and Customer Profile capabilities (authentication authorization consent profile preferences account linking and lifecycle management) at scale. You will own product vision strategy and execution for core CIAM/profile servicesdriving outcomes like improved onboarding reduced identity fragmentation stronger security posture and faster product integration across the portfolio.
About the Role
In this role as a Technical Product Manager - CIAM you will:
Lead discovery for CIAM use cases across products (B2C/B2B/hybrid):
sign-up sign-in account recovery
SSO MFA / step-up authentication
identity lifecycle (create update deactivate delete)
session/token management (as applicable)
authorization patterns (roles/scopes/claims as applicable)
consent and privacy preferences (where identity-related)
Be the voice of the customer for identity experiences; balancesecurity usability and conversion.
Maintain a prioritized backlog (themes epics stories) and keep engineering unblocked.
Write cleartechnical requirements and user stories(including edge cases failure states and non-functional needs).
Partner closely with engineering and architecture on:
API design and integration patterns
dependencies with downstream systems (entitlements billing CRM analytics support tooling)
platform decisions (build vs buy migration/deprecation rollout strategy)
Lead/participate in agile ceremonies and support execution with the scrum team.
Coordinate releases and internal communications:
release notes rollout plans stakeholder updates training/adoption materials
Collaborate cross-functionally with Security Privacy/Legal Sales Marketing and Customer Support to gather feedback and refine priorities.
Stay current on CIAM market trends threats and best practices; identify opportunities to improve capabilities and reduce risk.
Shift Timing: 2pm IST to 11pm IST
Work Mode: Hybrid
About You
Youre a fit for the role of Technical Product Manager - CIAM if your background includes:
Bachelors degree or equivalent experience.
6 years as a Product Manager/Owner onweb-based products and/or APIs and strong preference for experience with Identity & Access Management (IAM/CIAM)
Demonstrated experience in enterprise product lifecycle management (discovery delivery launch iteration).
Experience leading and working with cross-functional agile/scrum teams.
Strong communication and stakeholder management skills; able to explain complex identity concepts simply.
Analytical mindset; comfortable using data and customer insights to drive decisions.
History of effective collaboration with architects and engineers; able to produce clear actionable user stories.
Familiarity with OAuth 2.0 / OpenID Connect / SAML SSO/MFA token/session patterns.
Experience with change management and legacy system migrations
Exposure to privacy/consent and identity-related compliance requirements.
#LI-GS2
Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on .
Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Document Intelligence from Thomson Reuters makes analyzing contracts and documents easy by leveraging the power of A.I. and the expertise of Practical Law.
