Family Self-Sufficiency Coordinator

Job Notice

Date Posted: December 22 2025

Position: Family Self-Sufficiency Coordinator

Starting Rate: $23.28/hour

Job # 52-25

DEADLINE FOR APPLICATIONS: Open Until Filled

Established in 1937 the Housing Authority of the City of Austin (HACA) is a national leader in providing safe healthy and affordable housing options for the Austin community. HACAs mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance growth and optimism.

The Housing Authority of the City of Austin (HACA) is looking for a motivated candidate to join a team that provides affordable housing and supportive services to families and individuals working toward economic self-sufficiency. The qualified candidate will coordinate services for public housing residents participating in the Family Self-Sufficiency (FSS) Program supporting households through goal setting case management and connection to community resources. HACA has been a leader in affordable housing in the City of Austin for more than 85 partnership with the U.S. Department of Housing and Urban Development local government entities and numerous non-profit agencies HACA provides access to safe stable housing to over 20000 individuals.

What you will do in this position:

• FSS Program Coordination: Deliver comprehensive coordination referral advocacy and case management services for public housing residents enrolled in the Family Self-Sufficiency (FSS) Program.
• Participant Recruitment & Enrollment: Recruit eligible residents process FSS applications and screen applicants to determine program eligibility.
• Case Management & Goal Planning: Provide task-centered supportive case management services including goal setting action planning implementation and ongoing monitoring of FSS activities.
• Service Coordination: Connect participants and their families to supportive services through public and private community agencies to support employment education and self-sufficiency goals.
• Contract Compliance & Counseling: Provide counseling and monitor participants compliance with FSS contracts.
• Income & Eligibility Reviews: Conduct initial and periodic reexaminations of income and family composition and coordinate rent and escrow adjustments with operations and/or eligibility staff.
• Records & Documentation: Maintain accurate participant files including case notes correspondence financial records and required HUD and HACA documentation.
• Staff Collaboration: Maintain regular communication with housing management staff and provide education regarding FSS Program requirements.
• Program Coordinating Committee (PCC): Establish and maintain an active PCC composed of community partners; schedule develop agendas for and facilitate quarterly PCC meetings.
• Participant Engagement: Assist with coordinating orientations meetings and trainings for FSS participants.
• Reporting: Prepare monthly and annual reports on the status and outcomes of the FSS Program.
• Additional Duties: Perform other responsibilities as assigned by the supervisor.

More about this position:

Qualified candidates must possess:

• Bachelors degree in Liberal Arts Social Sciences Public Health or a related field from an accredited four-year college or university; OR
• Two (2) years of experience working in public sector and/or nonprofit organizations; OR
• An equivalent combination of education and experience.
• Three (3) to five (5) years of documented experience in public housing and/or social services preferred.
• Valid Texas drivers license.
• Eligibility for coverage under the Authoritys fleet auto insurance.
• Ability to be bonded.

Preferred candidates will also possess the following skills and abilities:

• Knowledge of community-based resources and service delivery systems
• Ability to provide compassionate and professional customer service to individuals from diverse backgrounds
• Strong organizational documentation and time-management skills
• Excellent oral and written communication skills
• Ability to establish and maintain effective working relationships with residents staff and community partners
• Ability to exercise tact diplomacy and sound judgment in sensitive situations
• Knowledge of HUD programs regulatory compliance the affordable housing industry
• Spanish language proficiency

More about the team:

The HACA Assisted Housing Department is a cohesive and committed team of affordable housing professionals. We work together to uphold the values and commitments of our agency administer just and impactful programs and maintain the highest standard of performance and program integrity. The primary task of this department is to administer the Housing Choice Voucher program. Together we support more than 6000 households and pay more than $70 million in rental assistance every year.

Benefits:

• Paid sick leave annual leave birthday leave & federal holidays
• 100% of employee health insurance premiums paid by the agency
• Supplemental health dental vision and life insurance options for employees and family
• Employee Assistance Program
• Hybrid work schedule available

For a more detailed description of our compensation/benefits offered go to the following website: FOR EMPLOYMENT: Application for the open posted position must be submitted via online at the following website: However we will accept applications at the Housing Authority of the City of Austin 1124 S. IH-35 Austin Texas 78704. No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website often to view and apply for vacant positions with the Housing Authority of the City of Austin or sign up for job alerts at our career site. The HACA is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record Texas Drivers License and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER

Required Experience:

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