KYC Quality Manager Vice President
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Join the Global Know Your Customer organization as a Vice President and play a pivotal role in shaping global standards. Lead a high-performing team drive operational excellence and foster a culture of continuous improvement. Make a significant impact by enhancing compliance processes and building strong stakeholder relationships.
As a Vice President in the Global KYC QA Testing team you manage a regional staff across multiple Lines of Business ensuring robust oversight of KYC testers and day-to-day testing operations. You provide business support to the Global KYC Functional Lead focusing on developing Business Health Metrics and improving end-to-end testing processes. You utilize your coaching and mentoring skills to drive team performance and achieve organizational objectives.
Job Responsibilities
- Manage a regional team of KYC subject matter experts providing coaching and guidance
- Motivate individual and team performance developing top talent and succession plans
- Build and maintain strong relationships with global stakeholders
- Implement actionable Global Business Health metrics (KPIs)
- Enforce a dynamic control and compliance environment mitigating risk
- Oversee day-to-day operations of the KYC QA testing cycle
- Provide feedback to Lines of Business highlighting material error trends
- Identify opportunities to enhance end-to-end testing processes
- Facilitate live and virtual training sessions for team development
- Communicate complex AML policy and compliance requirements effectively
- Support continuous learning and improvement within the team
Required Qualifications Capabilities and Skills
- Demonstrate strong client focus and interpersonal leadership skills
- Communicate complex AML policy regulations and compliance requirements clearly
- Exhibit excellent verbal and written communication abilities
- Support and lead a high-impact team to achieve goals
- Apply expert knowledge in quality assurance testing and AML/KYC regulations
- Possess minimum 5 years of AML/KYC Compliance Audit or Operations management experience
- Facilitate live and virtual training sessions effectively
Preferred Qualifications Capabilities and Skills
- Leverage experience in global stakeholder management
- Utilize advanced analytical skills to identify process improvement opportunities
- Mentor and coach team members for professional growth
- Drive implementation of innovative compliance solutions
- Collaborate with cross-functional teams to enhance testing methodologies
- Adapt to evolving regulatory requirements and business needs
- Promote a culture of continuous learning and operational excellence
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
