Cluster Reservation Executive
Share
Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
As the Cluster Reservations Executive you will directly support the Cluster Reservations Manager in handling reservations of Anantara Kalutara Resort Anantara Peace Haven Tangalle Resort and Avani Kalutara Resort.
You will ensure that all SOPs are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations maximizing revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management including allotments groups blocks and rate codes in all applicable systems. Further you will assist the Cluster Reservations Manager for driving up- selling within the property and to ensure optimal use of all distribution channels e.g. IBE GDS Tour Operators Regional and Corporate Sales Offices.
Qualifications :
- Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
- Understand the dynamics of regional & local market local competitors and events of the destination.
- Knowledge on Opera systems and Microsoft Office applications
- A team player with the confidence to take the lead in handling guest inquiries.
- Excellent knowledge of written and spoken English
- Ability to successfully function in a fast-paced deadline-driven environment
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Children Activity
- Graphics Design
- Aluminium
- Advocacy
- Fashion Designing
- Application Engineering
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
