AI & Process Automation Executive Analyst

MindPlus (Pvt) Ltd

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profile Job Location:

Colombo - Sri Lanka

profile Monthly Salary: Not Disclosed
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

About our Client:

A subsidiary of a renowned real estate developer this company is behind one of Colombos premier mixed-use developments including a state-of-the-art lifestyle mall. Spanning over 200000 square feet the mall offers an unparalleled range of shopping entertainment and dining experiences setting a new standard for urban living. Join this prestigious organization to be part of its innovative journey.

About the Role:

The AI & Process Automation Executive/Analyst will lead and coordinate group-wide automation and digital transformation initiatives. The role focuses on identifying process improvement opportunities implementing AI-driven solutions optimizing workflows and delivering actionable insights to enhance operational efficiency tenant performance and customer satisfaction.

Key Responsibilities

  • Lead and coordinate asset-specific AI and process automation initiatives across the group.
  • Identify automation opportunities and map internal workflows to improve efficiency.
  • Collaborate closely with IT teams and vendors to design implement and maintain automation solutions.
  • Drive user adoption and measure efficiency gains manpower optimization and ROI.
  • Utilize AI tools for analytics automation reporting and enhanced tenant/customer insights.
  • Document processes develop SOPs and support continuous improvement initiatives.
  • Monitor system performance and recommend enhancements.
  • Analyze tenant categories track performance benchmark top/bottom performers and support churn reduction strategies.
  • Support development of Tenant Satisfaction Index (TSI) and Customer Satisfaction Index (CSI) through surveys and digital tools.
  • Coordinate with stakeholders to translate business needs into AI-powered and automated solutions.

Key Requirements

  • Minimum 35 years of experience in AI implementation process automation digital transformation or business analytics roles.
  • Bachelors degree in information systems Data Science Computer Science Engineering Business Analytics or related field.
  • Hands-on experience with workflow automation platforms (Power Automate UiPath Zapier or similar).
  • Exposure to process mapping workflow redesign and manpower optimization.
  • Strong analytical and reporting skills with Excel and BI tools (Power BI or Tableau preferred).
  • Ability to translate business requirements into automated and AI-driven solutions.
  • Strong project coordination and stakeholder management skills.
  • Excellent communication and change management capabilities.
  • Self-motivated structured thinker with strong problem-solving skills.

If you are interested please submit your CV to or apply below.

About our Client: A subsidiary of a renowned real estate developer this company is behind one of Colombos premier mixed-use developments including a state-of-the-art lifestyle mall. Spanning over 200000 square feet the mall offers an unparalleled range of shopping entertainment and dining experienc...
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Key Skills

  • Six Sigma
  • Continuous Improvement
  • Lean
  • Lean Six Sigma
  • Process Improvement
  • Business Analysis
  • Visio
  • Business Process Modeling
  • Process Mapping
  • Business requirements
  • Process Management
  • Sharepoint