Account Manager Team Lead Italian Market

Barcelona - Spain

Yearly Salary: EUR 30000 - 40000

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Hello!

At Factorial we are looking for an Account Management Team Lead for the Italian Market to join our CX team. You will report directly to the Director of Account Management and will work hand in hand with the other Area Managers to work on upselling retention satisfaction and renovation plan for our existing clients. We are looking for a person who wants to get involved and contribute innovative ideas that have an impact on our business.

What will you be doing:

You will lead 6 Account Managers
Successfully hire the best talent for your team
Make sure the KPIs of your team are achieved
Constantly analyse data in order to improve or change internal processes.

Your Profile

Proven experience in management roles 2 years experience
Sales upselling or cross-selling experience
Retention and customer relationship management
Exceptional analytical and problem-solving skills
Exceptional interpersonal and communication skills
Fluent in both English and Italian
Able to work in a constantly changing environment and dynamics
Able to manage and prioritise multiple responsibilities

Perks of being part of our team
We care about people and we also offer a lot of benefits for employees:

High growth multicultural and friendly environment
Alan private health insurance
Healthy life with Gympass(Gyms pools outdoor classes)
Save expenses with Cobee
Language classes with Yolk Academy
Breakfast in the office and organic fruit
Nora and Apetit discounts
Free caffeine and theine
Pet Friendly

About Us

Factorial is an all-in-one HR Software fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows centralize people data and make better business decisions. Currently serves thousands of customers in over 60 countries all over the world and across industries it has built a super diverse and multicultural team of over 900 people in Barcelona Brazil Mexico and US offices.

Our Values

We own it: We take responsibility for every project. We make decisions not excuses.
We learn and teach: Were dedicated to learning something new every day and above all share it.
We partner: Every decision is a team decision. We trust each other.

We grow fast: We act fast. We think that the worst mistake is not learning from them.

Wanna learn more about us Check our website!

Hello!At Factorial we are looking for an Account Management Team Lead for the Italian Market to join our CX team. You will report directly to the Director of Account Management and will work hand in hand with the other Area Managers to work on upselling retention satisfaction and renovation plan for...