Reimagining how India builds one click at a time.
Building the next big disruption in e-commerce: brick by digital brick
We are anew-age B2B e-commerce platformtransforming how India buys and sells construction materials. Our digital ecosystem connects contractors retailers and suppliers offering speed transparency choice and reliability. Contractors and retailers gain access to a wide range of quality materials credit options and tracked deliveries while suppliers expand their network and sales pan-India. Operatingin 375 cities across 25 states currently valued at we are one of Indias fastest-growing construction B2B platforms and have also launchedprivate-label tiles plywood and sanitarywarefor buyers.
Were on a mission toorganize and digitalize Indias 7 lakh crore construction procurement market whereonly about 1% of transactions are digital today. The goal is to build a more connected efficient and technology-driven future for the entire industry.
Backed by theAditya Birla Group a global Fortune 500 conglomerate with a strong presence in manufacturing construction and finishing materials and140000 employeesacross36 countries we bring the best of both worlds:the agility of a startup and the stability of a legacy leader.
Our Visiondigital efficiencycompetitive pricesandvast assortments.
Job Purpose:-
Drive GMV and revenue growth by farming existing customers and reactivating inactive accounts within Birla Pivots building materials ecosystem. Manage post-onboarding sales repeat orders wallet share churn reduction and seamless order execution via digital and inside-sales channels while supporting field teams.
Key Responsibilities
- Own a portfolio of onboarded customers to drive repeat business and GMV targets.
- Identify upsell and cross-sell opportunities; increase wallet share and reduce churn.
- Reactivate dormant accounts through structured digital and call-based campaigns.
- Manage end-to-end order processing pre-order support fulfilment coordination and receivables follow-up.
- Build strong relationships and ensure high customer satisfaction and retention.
- Maintain accurate CRM data and use insights to priorities high-potential customers.
- Coordinate with Field Sales Category Operations Logistics Finance and CX teams as the single point of contact.
Support new product launches and ensure compliance with pricing credit and company policies
Qualifications & Skills
Educational Qualifications
- Bachelors degree in Business Administration Sales Marketing Engineering or a related field.
- MBA preferred.
Experience:-
- Proven experience in handling large enterprise or high-value accounts with Customer accounts having annual turnover of 100 Cr and Average Order Value (AOV) of 1 Cr or above.
- Demonstrated ability to manage high GMV portfolios drive repeat transactions and grow wallet share within large accounts.
Reimagining how India builds one click at a time.Building the next big disruption in e-commerce: brick by digital brickWe are anew-age B2B e-commerce platformtransforming how India buys and sells construction materials. Our digital ecosystem connects contractors retailers and suppliers offering spe...
Reimagining how India builds one click at a time.
Building the next big disruption in e-commerce: brick by digital brick
We are anew-age B2B e-commerce platformtransforming how India buys and sells construction materials. Our digital ecosystem connects contractors retailers and suppliers offering speed transparency choice and reliability. Contractors and retailers gain access to a wide range of quality materials credit options and tracked deliveries while suppliers expand their network and sales pan-India. Operatingin 375 cities across 25 states currently valued at we are one of Indias fastest-growing construction B2B platforms and have also launchedprivate-label tiles plywood and sanitarywarefor buyers.
Were on a mission toorganize and digitalize Indias 7 lakh crore construction procurement market whereonly about 1% of transactions are digital today. The goal is to build a more connected efficient and technology-driven future for the entire industry.
Backed by theAditya Birla Group a global Fortune 500 conglomerate with a strong presence in manufacturing construction and finishing materials and140000 employeesacross36 countries we bring the best of both worlds:the agility of a startup and the stability of a legacy leader.
Our Visiondigital efficiencycompetitive pricesandvast assortments.
Job Purpose:-
Drive GMV and revenue growth by farming existing customers and reactivating inactive accounts within Birla Pivots building materials ecosystem. Manage post-onboarding sales repeat orders wallet share churn reduction and seamless order execution via digital and inside-sales channels while supporting field teams.
Key Responsibilities
- Own a portfolio of onboarded customers to drive repeat business and GMV targets.
- Identify upsell and cross-sell opportunities; increase wallet share and reduce churn.
- Reactivate dormant accounts through structured digital and call-based campaigns.
- Manage end-to-end order processing pre-order support fulfilment coordination and receivables follow-up.
- Build strong relationships and ensure high customer satisfaction and retention.
- Maintain accurate CRM data and use insights to priorities high-potential customers.
- Coordinate with Field Sales Category Operations Logistics Finance and CX teams as the single point of contact.
Support new product launches and ensure compliance with pricing credit and company policies
Qualifications & Skills
Educational Qualifications
- Bachelors degree in Business Administration Sales Marketing Engineering or a related field.
- MBA preferred.
Experience:-
- Proven experience in handling large enterprise or high-value accounts with Customer accounts having annual turnover of 100 Cr and Average Order Value (AOV) of 1 Cr or above.
- Demonstrated ability to manage high GMV portfolios drive repeat transactions and grow wallet share within large accounts.
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