Housekeeping PM Supervisor SpringSummer 2026

As  Housekeeping PM Supervisor you are the steady hand that ensures the hotel transitions seamlessly from day to night. You oversee evening housekeeping operations with focus discipline and attention to detail ensuring guest rooms public areas and service touchpoints remain polished calm and impeccably prepared. 

This role is ideal for someone who values structure accuracy and independent problem-solving and who takes pride in being the trusted leader on shift during evening and late-night hours. 

Start Date: May/June 2026
Contract Type: Full-Time
Pay Rate: $20.80 per hour

Key Responsibilities 

Evening Operations & Continuity 

• Oversee all PM housekeeping operations receiving and executing a detailed operational handover from AM leadership. 
• Manage guest room status priorities and outstanding requests to ensure continuity across shifts. 
• Act as the primary point of contact for housekeeping operations during evening and late-night hours. 

Turndown & Guest Readiness 

• Execute and supervise evening turndown service ensuring consistency refinement and adherence to brand standards. 
• Ensure guest rooms and suites are presented with care precision and attention to detail. 
• Anticipate guest needs during evening service and respond thoughtfully and efficiently. 

Team Leadership & Shift Oversight 

• Supervise PM and overnight housekeeping team members including room attendants and public area attendants. 
• Lead briefings for the overnight Public Area team clearly communicating tasks priorities and expectations. 
• Provide calm factual direction and hands-on support to ensure smooth execution of duties. 

Guest Service & Issue Resolution 

• Serve as the primary contact for guest requests concerns and service calls during PM operations. 
• Handle escalated guest issues operational challenges and emergency situations with composure and discretion. 
• Resolve issues independently whenever possible escalating appropriately when required. 

Operational Readiness & Inventory 

• Prepare the department for the following day by ensuring carts closets and storage areas are stocked organized and operationally ready. 
• Monitor linen levels amenities and cleaning supplies during PM operations and report shortages or concerns. 
• Maintain accurate shift notes and handover communication to support AM and overnight teams. 

Safety Standards & Accountability 

• Uphold workplace safety cleanliness and service standards at all times. 
• Promote accountability consistency and teamwork across shifts. 
• Ensure compliance with established procedures brand standards and operational guidelines. 

Qualifications :

What You Bring 

• Previous supervisory experience in housekeeping or hospitality preferred. 
• Strong working knowledge of housekeeping operations including turndown service room readiness and public area standards. 
• Excellent organizational and communication skills with a calm matter-of-fact leadership style. 
• Ability to manage evening operations independently and make sound decisions based on facts and procedures. 
• Comfort working evenings weekends and holidays. 

Bonus If You Bring 

• Experience in a luxury hotel or resort environment. 
• Familiarity with Forbes and LQA standards. 
• A natural preference for structured detail-oriented work with high standards for accuracy and consistency. 

Who You Are 

You are serious disciplined and analytical. You take pride in getting things done right with no detail overlooked. You prefer clarity over ambiguity and value a professional environment where expectations are well-defined. 

You work calmly and independently solving problems through careful observation and accurate information. Your leadership is quiet but reliable built on competence consistency and trust. 

Your precision keeps the hotel running smoothly through the evening. 
Your focus ensures tomorrow begins flawlessly. 

Stay steady. Stay precise. Stay moved. 

Physical Demands 

• Regular walking standing and movement throughout the hotel during evening hours. 
• Ability to inspect guestrooms public areas and back-of-house spaces. 
• Capacity to remain focused and detail-oriented during extended PM shifts. 
• Flexibility to respond to guest and operational needs during late-night hours. 

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Additional Information :

Job Perks & Benefits: 

• Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.  
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees. 
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide. 
• Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Accor Hotels in Banff Lake Louise Jasper & Whistler. 
• One complimentary buffet meal per shift in our staff cafeteria. 
• Subsidized shared Staff Accommodation. 

Apply Today: Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a Heartist at . 

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at  and well work with you to ensure your needs are met. 

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward. 

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness. 

Whether youre on shift or in staff housing we want every Heartist to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age. 

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate. 

Together we build a workplace where belonging isnt just possible its expected. 

Be you. Be bold. Stay moved. 

#CWMRLeadership

Remote Work :

No

Employment Type :

Full-time