Operations Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Support the annual budgeting process and financial forecast for the operations departments
- Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs and staying within budget guidelines
- Analyze monthly P&L and month-end reports identify deviation from business plan goals
- Gather and report financial information to the General Manager
- Develop recommend implement and manage the operational departments annual and long term goals
- Conduct daily briefing with management on current key activities
- Ensures optimal compliance with corporate focus audit local health and safety and other statutory regulations
- Evaluates changes in guest needs guest mix and competitive set. Recommend appropriate products/services and operational changes as necessary
- Anticipate and address guest issues establish proactive processes to promote guest satisfaction
- Communicate in an effective and timely manner with General Manager and Executive Committee on matters which require their attention
- Represent the Brand in projecting a credible image to the market residents and colleagues alike
- Be present to personally welcome key residents and patrons and entertain key accounts representatives
- Help to ensure all Marketing and PR Communications materials are in compliance with the Brand Marketing guidelines.
- Manage performance issues that arise within the operational departments. Train develop coach and counsel conduct performance evaluations and resolve problems of departmental team members and managers
- Assist General Manager with interviews selection and recruitment of operations departments management team
- Identify and develop team members with potential
- Conduct performance review and manages performance issues that arise within the operations departments management team
Qualifications :
- Bachelors Degree from a reputable hospitality school preferred
- Minimum 5 years of operational management experience with strong Rooms and / or F&B background or at least 2 years of experience in a similar capacity
- High degree of professionalism with strong understanding of hotel operations and business acumen
- Excellent reading writing and oral proficiency in English language
- Strong working knowledge of MS Excel Word & PowerPoint
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
