Workers Compensation Representative

Our growing client is seeking an experienced Workers Compensation representative will be responsible for managing the full lifecycle of workers compensation claims return-to-work and light-duty programs leave administration (FMLA ADA WC disability personal leave). This position ensures compliance timely communication accurate documentation and alignment between HR and the department

The position is an employee-facing and roles that that leads and manages WC cases ensures accurate benefits coordination and directly supports injury-related investigations and OSHA reporting.

KEY RESPONSIBILITIES

Workers Compensation Case Management

• Serve as the primary point of contact for WC claims and injured employees.

• File First Reports of Injury and coordinate with insurance carriers and TPAs.

• Review accident and incident reports for accuracy and completeness.

• Conduct employee interviews gather statements and complete HR-facing investigation documentation.

• Track medical care restrictions follow-up appointments and lost time.

• Coordinate Return-to-Work and light-duty assignments including managing partnerships with external light-duty providers.

• Communicate with adjusters on medical updates compensability restrictions and case progress.

• Maintain OSHA 300 300A and 301 logs and ensure OSHA compliance.

• Lead the preparation of WC and OSHA-related reports for HR and Risk.

Leave Administration

• Manage and process WC cases

• Ensure timely issuance of all legally-required notices and documentation.

• Oversee ADA interactive process and coordinate necessary accommodations.

• Maintain accurate leave tracking timelines and return-to-work compliance.

• Communicate leave status updates to employees managers and stakeholders.

• Coordinate benefits eligibility premium payments and leave-related adjustments.

Benefits Administration

• Assist with benefits billing auditing and reconciliation.

• Coordinate benefits continuation during leaves and WC periods.

• Liaise with benefits vendors to resolve issues and improve employee experience.

Safety Risk & Compliance Collaboration

• Work closely with the HR and safety team to:

• Review injury trends

• Align return-to-work timelines

• Improve reporting and case-handling outcomes

• Partner with Safety Managers on documentation needs and regulatory support.

Required Qualifications

• 5 years of workers compensation case management and leave administration experience

• Bachelors degree in Human Resources Business Administration Finance or related field (CCP or CEBS ideal but not )

• Strong experience with return-to-work programs and modified/light-duty coordination

• Knowledge of WC regulations ADA OSHA requirements (FMCSA/DOT standards ideal)

• Prior experience working with TPAs and insurance carriers

• Strong documentation organization and case tracking skills

• Excellent communication and employee support ability

• HRIS benefits system or claim management software experience preferred

• Transportation/logistics or safety-sensitive industry experience strongly preferred

What We Offer

• Competitive base salary with annual incentive opportunity

• Comprehensive benefits package (medical dental vision life disability)

• 401(k) with company match

• Paid time off and paid holidays

• Professional development and certification support

• Opportunity to influence organizational culture through rewards and recognition strategy

Required Experience:

Unclear Seniority