Live Chat Support Representative
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Job Location:
Parsippany, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
QP Group was founded in 1995 and experienced rapid growth throughout the late 1990s. Our strong reputation is built on providing clients with a high return on investment through the implementation of procurement transformation programs starting from our original base in the UK. We expanded our operations to the USA in 1996 and have since opened additional offices around the world. For more information please visit . Were hiring a full-term Live Chat Support Representative at QP Group. Pay starts at $19.50 per hour.
Job Responsibilities:
- Provide live chat support to customers in a professional and timely manner
- Assist customers with inquiries concerns and technical issues
- Troubleshoot and resolve customer problems efficiently
- Ensure customer satisfaction by delivering high-quality service
- Collaborate with team members to improve overall customer support experience
Essential Qualifications:
- Excellent written and verbal communication skills
- Strong problem-solving abilities
- Ability to multitask and prioritize workload
- Positive attitude and customer-oriented approach
- Proficiency in using live chat software and tools
Desired Experience:
- Minimum 1-2 years of experience in customer support or a related field
- Experience in a live chat support role preferred
Salary & Benefits:
Salary Range: $19.5 - $23.5 per hour
Currency: USD
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
