Sales Coordinator

Paarl - South Africa

Salary: Not Disclosed

Experience Required: 4-5years

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

To provide essential support to the sales department ensuring efficient operations sales processes and accurate data management the Sales Coordinator will play a critical role in maintaining accurate records coordinating reporting and supporting the sales team in achieving their goals.

Key Performance Outputs

Sales Operations & Order Management

Support Key Account Managers with processing opportunities and sales orders in the system
Monitor order fulfilment status resolving open sales issues proactively
Collaborate with Sales Managers Directors and Logistics/Operations to ensure timely delivery
Create accurate sales orders using vessel split and opportunity data
Manage re-allocations amendments and new sales orders as required
Ensure sales timelines are met for pricing opportunities orders and RAs
Facilitate on-time fulfilment to enable accurate invoicing by Finance

Sales Finance & Credit Support

Maintain accurate financial records for sales transactions
Generate and process Return Authorisations (RAs)
Coordinate with Finance on credits claims and credit insurance approvals
Prepare claim import sheets following sales approval
Update Netsuite with approved credit insurance information

Customer Lead & Master Data Management

Coordinate Terms & Conditions signing and ensure compliance documentation is complete
Set up new customers accurately in the system
Maintain and improve CRM data quality identifying and resolving data gaps
Capture organize and maintain sales leads from tradeshows emails and other sources
Manage client data and distribution lists for sales communications and newsletters

Sales Support & Process Improvement

Handle day-to-day customer queries when Account Managers are unavailable
Provide ad hoc sales support during peak periods
Collaborate with team members to streamline sales processes
Participate in IFS audits as a sales team representative
Support the annual review and update of Sales SOPs
Assist with post-season and in-season customer and grower reviews/reports

Reporting & Territory Intelligence

Coordinate Market Feedback and Field Feedback reports to growers
Support Territory Directors with real-time sales data and reporting insights

Requirements

Minimum Qualifications & Experience

Diploma or suitable tertiary qualification in Sales Marketing Logistics or a related field
24 years experience in a sales support sales coordination or similar role

What You Bring:

Previous experience in sales support sales operations customer administration or a similar role
Strong attention to detail and ability to manage multiple priorities and deadlines
Confidence working with CRM and ERP systems (experience with Netsuite is an advantage)
Solid understanding of sales order processing invoicing and credit processes
Excellent communication and stakeholder management skills
A proactive solutions-focused mindset with a willingness to support the wider team
Strong organisational and data management skills
Intermediate to advanced Excel and reporting skills

Why Join Us

Be part of a collaborative high-performing sales team where your contribution truly matters
Gain exposure across sales finance logistics and operations building valuable commercial experience
Work in a role with variety responsibility and visibility across the business
Opportunity to develop your skills and grow your career in a dynamic and fast-paced environment
Join a company that values process improvement teamwork and continuous learning

Required Skills:

Functional / Technical Proficiency in Netsuite or similar ERP systems Strong working knowledge of Microsoft Office (Excel PowerPoint Word) Excellent written and verbal communication skills Ability to build and maintain strong internal and external relationships Behavioural / Professional Strong ability to multitask prioritise and work independently in a fast-paced environment Excellent planning organisational and time-management skills Strong analytical and data interpretation skills

Required Education:

Diploma or suitable tertiary qualification in Sales Marketing Logistics or a related field

To provide essential support to the sales department ensuring efficient operations sales processes and accurate data management the Sales Coordinator will play a critical role in maintaining accurate records coordinating reporting and supporting the sales team in achieving their goals. Key Performan...