Technical Enablement Manager 3 Paris

We are Datadogs in-house product experts. The technical solutions team enables Datadogs worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Enablement Manager (TEM) provides advisory services to our largest customers by providing targeted technical training over the comprehensive suite of products and features available at Datadog. TEMs plan and lead educational sessions to ensure customers know how to integrate Datadog into their IT Operations and how it translates to business value.

At Datadog we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What Youll Do:

• Provide technical training on technical support and product adoption for customers in line with pre-sales post-sales and the renewal processes
• Work with sales and customer success teams to understand a customers IT Operations environment to provide recommendations that will maximize Datadogs value.
• Mentor and train users of the Datadog platform
• Collaborate with Datadogs product management engineering and technical services teams to help identify new features and products
• Continuously iterate on best practices for technical product adoption and customer success

Who You Are:

• Someone with a history of learning new skills
• A self-starter tech-savvy professional who can easily understand a companys business requirements and explain Datadogs value and technical details to C-level executives a technical guru and everyone in between
• Experienced with AWS Azure or GCP
• Experience planning for and providing training in a professional setting

• Previous experience working as a technical trainer or Technical Account Manager supporting mid-market and/or Enterprise customers in the cloud space
• You have experience using Datadog and/or other cloud monitoring tools.
• Hands on experience with the following types of technologies:
• Scripting languages like Python Javascript Ruby etc.
• Configuration management tools like Chef or Puppet
• CI/CD tools such as Jenkins Gitlab etc.
• Containerization tools e.g. Docker Kubernetes etc

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development product training and career pathing
• An inclusive company culture able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Required Experience:

Manager