ETC Sales Officer

Main Job Purposes

JOB SPECIFICATION

The ETC Sales Officer is responsible for developing and expanding the ETC business among logistics and transport enterprises. The role focuses on customer acquisition sales execution and relationship management to achieve revenue targets and strengthen the companys market presence in the electronic toll collection industry.

Organogram

Superior:
This Position: Subordinate 1st Level:

Operation Coordinator ETC Sales
None

A. EmploymentSpecification

Education & Experience (minimum requirements to perform the job):

School

Post School Experience

Diploma in Marketing Business Administration Logistics Management

Transportation or related field.
Certificate of medical fitness
Minimum1-3 years of sales or business development experience preferably in

logistics transportation fleet management or electronic industry(Advantageous).

B. Requiredcompetenciestomeetthejoboutcomes:

• Excellent Verbal and Written Communication
  

• Proficiency in MS Office
  

• Rule Orientation
  

• Analytical Thinking
  

• Conflict Resolution
  

• Attention to Detail
  

• Confidentiality and Integrity
  

• Training and Development Orientation
  

• Ethical Behaviour
  

• Assertiveness
  

• Problem Solving
  

• Excellence / Quality Orientation
  

• Stress Handling and Resilience
  

• Capacity building
  

• Record handling
  

C. Essential Duties and Responsibilities
1. Market Development & Customer Acquisition

• Responsible for promoting and selling the truck ETC products developing and executing sales plans and driving the achievement of phased sales targets.
  

• Actively identify potential customers through company-provided resources and personal channels (logistics parks transportation companies freight platforms fleets etc.).
  

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• Expand cooperation with logistics industry enterprises platforms and related resources to facilitate business partnerships.
  

• Participate in developing sales strategies and marketing plans to increase market share and brand influence.
  

2. Customer Management & Service Support

• Manage the full customer lifecycle including negotiation contract signing data collection and installation coordination.
  

• Coordinate with toll station technical and operations teams to ensure smooth installation activation and after-sales service of ETC devices.
  

• Maintain relationships with both new and existing customers regularly follow up on product usage collect feedback and enhance customer satisfaction and retention.
  

• Establish customer records and follow-up logs creating a customer database for precise and targeted operations.
  

3. Product & Business Optimization

Collect and analyze market and competitor product information conduct comparative assessments and maintain product competitiveness.

4. Market Information & Data Analysis

• Regularly gather market trends customer demands and policy changes to support company strategic decision-making.
  

• Analyze sales data monitor business performance and adjust business deployment based on market feedback.
  

5. Team Collaboration & Support

• Assist department leaders with team training business management and performance tracking.
  

• Support company marketing campaigns and promotional projects contributing to regional market development.
  

• Complete other tasks assigned by managements
  

6. Adhoc

Perform other duties as assigned by Operations Coordinator and Managers.
This Job Specification indicates only the main duties and responsibilities of the position and therefore is not

intended as an exhaustive list.