Office Manager New York

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Join OakNorth and help reshape the future of business lending in the US!

At OakNorth were on the hunt for exceptional talent to join our growing US team and help scale our lending business across the country. Since our launch in 2015 weve lent more than $18 billion to ambitious entrepreneurs in the UK and over $1.5 billion in the US since summer 2023. Our lending has helped create 36000 new jobs and 58000 new homes and were only just getting started.

If youre ready to make an impact challenge the status quo and be part of a mission-driven team transforming commercial banking wed love to hear from you.

Webelieve a great workplace experience starts the moment someone walks through the door. As our Office Manager in New York youll own the day-to-day running of our office and be the engine behind a professional well-run and people-first environment.

This is a hands-on role with real responsibility. Youll be the go-to person for office operations facilities onboarding IT coordination and first impressions supporting our US team while staying closely aligned with colleagues in the UK.

If you take pride in running an office that just works this role is for you.

What Youll Be Doing

Front of House & Office Operations

Own the Front of House experience ensuring a warm professional welcome for guests and colleagues.

Conduct new joiner office inductions including health & safety fire procedures and workspace orientation.

Manage courier services mail handling and general office logistics.

Coordinate mail and document routing to the UK where required.

Who You Are

Youre an experienced Office Manager who thrives in a fast-paced professional environment. Youre organised calm under pressure and naturally take ownership.

Youll bring:

Proven experience managing office operations facilities and vendors.

Strong organisational and problem-solving skills.

Confidence working independently while collaborating closely with remote teams.

Experience coordinating onboarding IT logistics and access management.

High attention to detail and a proactive mindset.

Experience in financial services or a regulated environment is a strong advantage.

IT Onboarding & Access Management

Partner with OakNorths UK IT team to manage laptop provisioning deactivation and day-to-day IT support for the New York office.

Coordinate onboarding and offboarding in collaboration with People Operations and IT.

Maintain IT inventory hardware tracking and associated expenses.

Manage office access cards ensuring accurate records of issued and returned passes.

Provide diary management and scheduling support where needed.

Loan Documentation & Custodian Coordination

Coordinate the secure sending of loan documentation to the storage custodian following established guidance and controls.

Health Safety & Compliance

Ensure the office remains compliant with health and safety requirements and free from hazards.

Carry out regular safety checks and liaise with building management.

Maintain inspection records and incident logs.

Facilities Management & Projects

Act as the primary point of contact for all facilities matters.

Manage external vendors including cleaners maintenance providers and plant care.

Work closely with building management on repairs access and general upkeep.

Maintain facilities documentation including contracts certifications and maintenance logs.

Build and manage a proactive maintenance schedule to minimise disruption.

Reporting & Continuous Improvement

Provide regular updates to leadership on office operations compliance and issue resolution.

Identify and implement improvements that enhance efficiency employee experience and collaboration between the New York and UK offices.

Reporting Line

This role reports to the UK-based Facilities Director with a dotted line to the New York Site Lead Director.

Location & Working Pattern

This role is based in OakNorths New York office and requires regular on-site presence.

$65000 - $80000 a year

Benefits & Perks:

401k plan with Principal (ON match up to 4%)

Medical Care (managed through Insperity) - employees can add their family to their plan if needed

Dental & Vision bundle

Insperity Health Savings Account Program - this is a tax-advantaged employee benefit which can help manage health care costs by allowing employees to set aside some of their current earnings on a pretax basis for reimbursement of qualified health care expenses during the plan year

EAP

20 days Holiday

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Join OakNorth and help reshape the future of business lending in the US!At OakNorth were on the hunt for exceptional talent to join our growing US team and help scale our lending business across the country. Since our launch in 2015 weve lent more than $18 billion to ambitious entrepreneurs in the U...