IT Assistant Manager Information Technology

Bắc Ninh - Vietnam

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Who We Are

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.

At Maersk we believe in the power of diversity collaboration and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100000 employees across 130 countries we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together lets sail towards a brighter more sustainable future with Maersk.

What We Offer

Maersk being the global leader in the industry youll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyones contribution is valued and rewarded.

On leadership and mentoring Maersk has a nurturing management culture. Throughout their career your leaders will support your ideas and provide necessary advice and training. Youll be given the opportunity to prove yourself as well as challenging work that develops your abilities.

On career development there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Job Purposes

To deliver IT solutions to internal and external stakeholders in-line with business objectives and operational requirements;

To provide professional IT service delivery;

To drive system usage and support digitalization and innovation initiatives within Maersk.

Responsibilities:

Pre-sales support

Responding to RFQs/RFPs and questionnaires
Assisting BD/Sales in solution presentations
Coordinating with AOT on automation projects
Acting as a business consultant for technology leading discussions on technology application related topics

Implementations

IT Project Manager
- Managing the IT deliverables across all logistics systems (WMS TMS 3rd party solutions RFID auto sorting etc.)
- Tracking delivery progress by utilizing project management tools such as Asana Jira MS projects etc.
- Ensure quality and timeline in-line with overall plan committed with stakeholders
- Coordinating with TPM GIT and various technology teams
IT Business Analyst / System Analyst
- Joining workshops for drafting BRD and SDD with internal and external stakeholders
- Creating FBRs and any CRs from the workshops including
  - integration technical requirements
  - dashboard and reporting requirements
  - new system functions
- Performing system configuration and report development
- Performing unit testing system testing on the CRs configuration reports and integration
- Conducting Super User training if required
- Working with Super Users to create UAT scripts and to assist the testing with operation users
- Troubleshooting and coordinating resolution for issues found during testing
- Providing support during Go-live and Hyper care period

Technical Support / BAU Support

First-level support to both implementation teams and ongoing operations.
Developing labels reports and interfaces as needed.
Providing post-production support to ensure system stability and issue resolution.
Coordinating with other technology teams (e.g. AOT PE and others) to address issues.
Driving process improvements which may involve taking a leading role in projects or Change Requests (CRs).
Assisting with customer or internal audits ensuring compliance with system and security requirements.
Coordinating with various teams and informing operations and customers about planned downtimes code freezes and other system maintenance activities.

Ensuring that all Change Requests resulting from external customers scope changes are properly quoted and billed in coordination with account management and operations.

What we are looking for:

Education: Bachelors Degree or higher

Professional Qualification/Certification:

Computer Science Information Technology Information Management or equivalent practices Having CCNA PMP IELTS TOEIC etc. is a plus

Competencies:

Must have

5-7 years of working experience in IT
4 years of working experience in system implementation and digitalization.
Knowledge of supply chain execution in any of the following verticals: distribution center fulfillment warehouse x-dock service logistics etc.
B2B or B2C Transportation Middle-mile Last-mile
Knowledge in supply chains core systems such as WMS TMS OMS CMS etc.
Good command of English skills
Programming skills using 1 coding language Excel VBA Powe BI
Able to work independently and proactively under minimal supervision
Attention to details and result-oriented mindset

Nice to have

Taking various IT roles such as developer team lead BA project manager IT Manager etc.
Experience in change management project management and IT management
Knowledge of ERP system E-com platform Network & Infrastructure
Been working in global corporation and coordinating multiple onsite and offsite teams

Excellent communication and presentation skills

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .

Required Experience:

Manager

Who We AreMaersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.At Maersk we believe i...