IT SupportLevel One Help Desk-onsite

HireTech Group

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profile Job Location:

Walton Hills, OH - USA

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware Software Mobile devices and PC refresh.

Duties include investigating researching troubleshooting and escalating issues in a timely and appropriate manner.

  • Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena
  • Windows PC refresh exp Active Directory and hands-on exp supporting mobile devices. 
  • Troubleshooting hardware devices(keyboards/mouse)
  • Must be on-site 5 days a week with the potential of a hybrid schedule after 3 months of training. 

Additional Information :

All your information will be kept confidential according to EEO guidelines.

 


Remote Work :

No


Employment Type :

Contract

IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware Software Mobile devices and PC refresh.Duties include investigating researching troubleshooting and escalating issues in a timely and appropriate manner.Minimum six months to three years of HelpDesk/IT Support or ...
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Key Skills

  • user account
  • Active Directory
  • Customer Service
  • Information Technology
  • desk support
  • End user
  • Project Management
  • Phone Calls
  • service levels agreement
  • Desk Staff
  • Ltil
  • Procedures
  • Setup
  • hardware
  • Technical Support