Director of Operations

Peachtree Corners, GA - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

Atlanta Marriott Peachtree Corners is a modern welcoming hotel conveniently located near Technology Park and just minutes from Norcross giving guests easy access to local businesses dining and entertainment. With contemporary guest rooms versatile meeting space and thoughtfully designed public areas our hotel offers a comfortable and productive environment for both business and leisure travelers. Featuring upscale amenities a relaxing outdoor courtyard and a commitment to exceptional service we provide a memorable stay for every guest.

Are you a strategic hands-on hospitality leader with strong operational expertise and a passion for delivering outstanding guest experiences Were seeking a Director of Operations to oversee all key operating departments and ensure seamless efficient and guest-focused daily hotel performance. As a vital member of the executive leadership team you will guide Rooms Food & Beverage Engineering and other operational areas while driving service excellence operational consistency and team development.

Provide leadership and oversight for Rooms Food & Beverage Engineering and Guest Services teams maintaining a strong visible presence throughout hotel operations.

Ensure brand standards operating procedures and service expectations are consistently achieved across all operational departments.

Recruit train coach and mentor department leaders and team members to deliver professional warm and memorable guest service.

Address and resolve escalated guest concerns with urgency thoughtful problem-solving and effective communication.

Oversee labor management budgeting forecasting departmental performance and overall operational efficiency.

Collaborate closely with Sales Finance and other departments to support property initiatives maximize revenue opportunities and ensure seamless guest experiences.

Review daily operational reports analyze performance data and identify opportunities for increased profitability and guest satisfaction.

Conduct routine property room and public area inspections to ensure a high level of cleanliness safety and maintenance following up promptly on identified concerns.

If youre an organized service-driven leader with exceptional communication skills and a commitment to operational excellence wed love to meet you!

Why Work with Us

As part of our team youll enjoy:

Competitive salary

Medical dental vision and 401(k) plan options

Opportunities for career growth and development within StepStone Hospitality Inc.

An opportunity to connect with guests from diverse backgrounds in a thriving business and leisure destination in Peachtree Corners

Free Parking

Free Lunch

Hotel Discounts

We offer Daily Pay get paid every day!

Requirements

Must have a comprehensive knowledge of hotel operations and guest services

Strong communication and interpersonal skills

Ability to handle difficult situations and maintain professionalism

High school education preferred; relevant training and experience required

Previous experience in a hotel environment preferred

Knowledge of applicable Federal state and local health safety and legal regulations

Ability to obtain required licenses and certificates

Additional language ability preferred

CPR and first aid training preferred

EOE All qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status.

Screener Questions: Availability

Are you able to work weekends and holidays (required)

Required Experience:

Director

Full-timeDescriptionAtlanta Marriott Peachtree Corners is a modern welcoming hotel conveniently located near Technology Park and just minutes from Norcross giving guests easy access to local businesses dining and entertainment. With contemporary guest rooms versatile meeting space and thoughtfully d...