Job Description

Community Healthcare Assistant (HCA) Job Advert

We are seeking a compassionate dedicated Community Healthcare Assistant (HCA) to join our team in Northampton providing high-quality care and support to individuals in their own homes. This role is ideal for someone with previous healthcare experience who is committed to delivering safe person-centred care.

Key Responsibilities

Practical Care

• Provide personal care including washing dressing toileting and maintaining dignity.

• Support with food nutrition hydration and simple meal preparation.

• Assist with mobility safety and positioning using appropriate risk assessment tools.

• Provide catheter care stoma care pressure area support and simple wound dressings.

• Assist with activities of daily living and ensure a safe clean environment.

Emotional & Social Support

• Offer emotional and psychological support to patients families and carers.

• Communicate sensitively and effectively tailoring your approach to each individual.

• Provide comfort and reassurance including support around end-of-life care.

Care Planning & Teamwork

• Participate in assessments care planning evaluation and review of care plans.

• Report any changes in a patients condition promptly to supervising clinicians.

• Work collaboratively within a multi-disciplinary team and attend care planning meetings.

• Undertake delegated clinical tasks once appropriate training and competency are achieved.

Record Keeping & Safety

• Maintain accurate written and electronic records.

• Uphold infection control standards and ensure safe handling of equipment waste and sharps.

• Ensure all equipment is cleaned stored and safe for use.

• Follow all policies relating to health and safety confidentiality and safeguarding.

General Duties

• Carry out administrative duties and maintain accurate documentation.

• Support new staff and contribute to maintaining high standards of care.

• Participate in ongoing training supervision and professional development.

• Report incidents concerns or complaints promptly.

Driving & Home Visit Responsibilities

• Hold a full driving licence and be willing to drive company or service vehicles where required.

• Complete pre-shift vehicle checks and ensure all clinical bags/equipment are stocked and safe.

• Maintain communication with the base team when visiting patients in the community.

Person Specification

Qualifications

• GCSEs (AC) or equivalent including English and Maths or relevant experience.

• NVQ Level 2 in Healthcare or equivalent (essential).

• Care Certificate (desirable).

• Full Driving Licence (essential).

Experience

• Previous healthcare experience (essential).

• Experience working in a busy public-facing role.

• Confident using computers and electronic record systems.

• Experience in end-of-life care (desirable).

Skills

• Strong communication and interpersonal skills.

• Excellent record-keeping and attention to detail.

• Ability to use initiative and problem-solve effectively.

• Compassionate patient-focused approach.

• Good time-management and organisational skills.

• Ability to maintain confidentiality at all times.

Personal Qualities

• A strong team player with a flexible and positive attitude.

• Commitment to delivering high-quality care.

• Willingness to work unsocial hours including evenings weekends and bank holidays.

• Sense of humour and resilience when working in challenging environments.