Senior Manager, Software Engineering

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

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Position Overview

As a Senior Engineering Manager you will lead backend frontend QA and technical leads responsible for building scalable resilient and high-performance services for our Third Party Management Platform.

You will own engineering executionfrom architecture to deliverywhile fostering a high-performance culture rooted in technical excellence innovation and an AI-first mindset. Your expertise across MERN (React/Node) .NET/PHP components AWS/Azure SQL/NoSQL datastores microservices and AI/Agentic AI will directly influence the technical strategy of our SaaS platform.

This role is ideal for a leader who thrives in complex distributed systems collaborates deeply with Product and Design and knows how to scale teams systems and engineering practices.

Key Responsibilities

Leadership & Strategy

• Define engineering roadmaps communicate priorities clearly and align execution with business objectives.

• Provide strong technical leadership across multiple teams setting the bar for code quality architecture and delivery.

• Identify systemic challenges and propose actionable solutions that improve reliability scale and developer productivity.

• Influence engineering culture encourage innovation and build a climate of ownership and accountability.

• Mentor engineers and technical leads guiding career growth skills and performance.

Engineering Excellence

• Drive design and delivery of scalable secure high-performance microservices and cloud-native applications.

• Lead modernization of UI and backend systems to ensure maintainability performance and excellent user experience.

• Conduct code reviews enforce best practices and uplift engineering maturity across teams.

• Champion AI-first developmentintegrating AI/LLMs/Agentic AI into the platform and accelerating developer velocity using tools like GitHub Copilot and Cursor.

Architecture & Technology

• Provide architectural oversight for MERN (React Node) systems with familiarity or PHP components.

• Own system design for distributed event-driven and serverless architectures.

• Optimize backend performance scalability and reliability across SQL/NoSQL systems.

• Lead cloud adoption and architecture using AWS and/or Azure leveraging Infrastructure as Code (IAC).

• Ensure best-in-class standards for system security identity compliance observability and automated testing.

Cross-Functional Collaboration

• Partner closely with Product Design DevOps Cloud and Security teams to deliver end-to-end solutions.

• Ensure seamless deployment monitoring and production support for mission-critical services.

What You Need to Succeed

Experience & Expertise

• 1520 years of software engineering experience including 4 years in engineering leadership roles.

• Deep experience with MERN (React/Node) and ability to work with .NET or PHP components.

• Proven ability to architect systems using LLMs Agentic AI RAG frameworks and AI-driven design patterns.

• Strong background in AWS and/or Azure cloud platforms including cloud migration strategies.

• Hands-on expertise with relational & NoSQL databases (MySQL MSSQL PostgreSQL NoSQL).

• Experience designing and scaling microservices architectures in high-growth SaaS environments.

• Familiarity with IaC (AWS CDK/Terraform) and CI/CD pipelines.

• Strong knowledge of application security observability monitoring and automation.

• Excellent problem-solving ability and strong stakeholder communication skills.

What Diligent Offers

• A culture of creativity innovation and continuous improvement.

• Flexible work environment competitive leave and periodic meeting-free days.

• Global presence with offices in New York DC London Vancouver Budapest Bengaluru Sydney and more.

• A strong commitment to diversity equity and inclusion supported by Employee Resource Groups and education programs.

• A mission-driven company that created the modern governance movement and is committed to building a more sustainable and equitable world.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .}

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