Manager, Strategic Account Management

Roles and Responsibilities

Roles

• A relationship manager who manages a portfolio of Top HK F&B Groups with a focus on building lasting relationships to increase our unit economy profitability and advertisement revenue and accelerate business engagement 

• A growth consultant who formulates growth strategies with solid data background to maximize portfolio revenue and enhance brand market presence 

• A key team player who cooperates with internal departments on daily operations and business growth project execution

Responsibilities

• Commercial

  • Lead joint business planning with partners and regular business review and strategy meetings

  • In-depth analysis of commercial operational performance metrics to optimize performance and drive revenue growth

  • Activate and introduce set of services to facilitate partners revenue growth

  • Account relationship management for retention and partnership development

  • Forecast and track monthly and quarterly strategic account metrics 

  • Execute partnered marketing campaigns and ad-hoc commercial projects

  • Interact closely with internal team for daily operations logistic BAU promotions and partnered marketing campaigns execution

  • Represent foodpanda as an ambassador develop a trusted advisor relationship with strategic accounts

• Operations

  • Daily management of partnered marketing campaigns BAU promotions 

  • Daily management of incoming inquiries of operational cases with respective operation team for execution & task delivery

Qualifications :

Desired Skills and Experience

• At least 5 years experience in an account management or operational sales role possess outstanding communication and interpersonal skills

• Ability to analyze and draw inference from data with actionable insights

• Experience in delivering client-focused solutions based on partners needs

• Detail-oriented with proven ability to manage multiple projects at a time

• Demonstrate ability to communicate present and influence credibly and effectively at all levels of the organization

• Proficiency in both English and Cantonese fluency in Mandarin would be a plus

• Experience in digital marketing solutions selling preferred

• Knowledge in Chinese Word Processing is mandatory

• Knowledge in the use of Salesforce preferred

Additional Information :

What We Offer

• An international team that you will learn and be inspired from
• A fast-paced environment to hone your entrepreneurial and professional skills
• A great collaborative working atmosphere with regular company and team events
• Responsibility from day one in a fast growing and global company

Remote Work :

No

Employment Type :

Part-time