IT Manager Glenealy School

Glenealy School is looking for an innovative creative and hands-on IT Manager who understands that digital technology is a powerful tool for learning. At Glenealy you wont be tucked away in an office. You will be a visible and vital part of our learning community collaborating with teachers to enhance their lessons enabling students to become digitally literate and ensuring that our digital environment supports our ideas and aspirations.

The IT Manager leads our technical team and collaborates with leadership to maintain a robust secure infrastructure. By managing systems and delivering innovative solutions this role ensures digital technology is seamlessly integrated into the schools educational goals and daily learning experiences.

Responsibilities

Technology Infrastructure Management:

• Oversee the installation distribution configuration and maintenance of the schools IT infrastructure including hardware software and network systems
• Ensure that all systems are up-to-date fully functional and properly integrated to support various educational and administrative needs
• Collaborate with ESF colleagues external vendors and service providers to troubleshoot and resolve technical issues promptly

Network and Security Management:

• Implement and maintain secure network systems including firewalls access controls and intrusion detection systems to protect sensitive data and ensure the privacy of students staff and stakeholders
• Develop and enforce ESF security policies and procedures to safeguard the schools digital assets from unauthorised access viruses and data breaches
• Conduct regular security audits and risk assessments to identify vulnerabilities and recommend appropriate measures for improvement

Software and Application Management:

• Oversee the procurement installation and maintenance of software applications required for educational and administrative purposes
• Collaborate with teachers and staff to identify software needs provide training and support in the use of educational technology tools and promote effective integration of technology in the curriculum

Data Management and Backup:

• Develop and implement data management policies and procedures ensuring the integrity accuracy and availability of school data
• Regularly back up critical data and establish disaster recovery plans to minimise data loss and ensure business continuity in the event of system failures or emergencies

Technology Support and Training:

• Provide technical support to staff teachers and students in a timely and professional manner troubleshooting hardware and software issues and resolving technical problems efficiently
• Respond to IT inquiries and service requests either in person via email or through a ticketing system and ensure that all user support needs are addressed promptly and satisfactorily
• Actively support teachers and students in exploring technology solutions to enhance their work and learning experiences
• Collaborate with teachers to identify innovative ways to integrate technology into the curriculum and provide guidance on selecting appropriate digital resources
• Conduct training sessions and workshops for teachers and staff where necessary
• Assist teachers and students in troubleshooting technology-related issues offering guidance and solutions to ensure a seamless learning and teaching environment

Technology Planning and Budgeting:

• Collaborate with school leadership to develop a strategic technology plan aligned with the schools goals and objectives
• Provide input for the annual IT budget ensuring the efficient allocation of resources and the procurement of necessary equipment software licenses and services

Requirements

• A qualification in systems & communication engineering is desirable
• Experience of setting up maintaining and developing existing and new systems
• Experience of working in an educational institution is highly desirable
• CISCO Certified preferred
• Experience in supervising an ICT support team in order to provide good service to users
• Experience in creating customised solutions and applications for Data Tracking and management
• Web and app programming
• Ability to adapt to changing situations and to learn new skills is essential
• Ability to work harmoniously as part of the team is essential
• Ability to work and manage time effectively under pressure is essential
• A friendly approachable manner in relation to staff & student users is essential
• Ability to communicate effectively in English is essential
• Ability to diagnose and solve ICTrelated problems is essential

Applicants must be a permanent Hong Kong resident or possess a valid visa to work in Hong Kong.

For enquiries please email to .