Volunteer Program Manager

WHO WE ARE:

Volunteers of America Colorado is a nonprofit faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs Volunteers of America changes the lives of more than 140000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters hunger and nutrition services and many other community support programs. Our work touches the mind body heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.

WHAT MAKES VOA SPECIAL

Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serveour programs across Colorado look different because each community is distinct. We engage faith relationship-building and volunteers wherever we go to lift up and support Colorados most vulnerable citizens.

** Oversees the development implementation and daily operations of the group and individual volunteer team. Responsible for program development resource growth personnel supervision budget oversight and strategic relationship-building with internal departments and community partners.

Essential Duties and Responsibilities

• Recruit train supervise and evaluate Volunteer Services staff interns and volunteers in line with VOA Colorados personnel policies.
• Oversee daily volunteer operations; assign tasks monitor performance and ensure quality service delivery.
• Resolve conflicts maintain open communication and foster a supportive environment for volunteers.
• Develop and lead continuing education and training opportunities for staff and volunteers.
• Maintain accurate up-to-date volunteer data and hours in Salesforce.
• Ensure compliance with AmeriCorps Seniors program grant requirements and reporting.
• Provide regular performance and impact reports to agency leadership.
• Lead community outreach efforts to promote volunteerism; represent VOA at events and meetings.
• Drive recruitment of individual volunteers and proactively cultivate corporate volunteer partnerships to expand group engagement.
• Assess program needs and community trends; implement improvements and growth strategies.
• Support program budget creation and monitor expenses in coordination with the Division Director and Accounting.
• Design and execute formal and informal volunteer recognition initiatives to boost retention and morale.
• Perform additional duties as assigned.

Supervisory Responsibilities

Directly supervises Volunteer Specialists on the individual and group volunteer team.

Working Conditions and Physical Requirements

Ability to occasionally lift/move up to 25 lbs.

Event and project days may require standing/walking for extended periods (up to 10 hours).

Frequent travel within Denver Metro and Larimer County for events and outreach.

Position Type and Expected Hours of Work

Full-time typically MondayFriday 8:00 AM4:30 PM.

Occasional evenings and weekends (approx. 1/month).

Hybrid schedule based on business needs.

Location

VOA Colorado Administration Building

2660 Larimer St.

Denver CO 80205

SALARY: $60000-$65000 annual exempt

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role please contact to begin the Interactive Process.

Benefit eligibility is based on job type/status

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health Dental Vision Pet Insurances

Life Insurance

Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

Position will remain open until filled

VISA SPONSORSHIP NOT OFFERED FOR THIS ROLE

Veterans Strongly Encouraged to Apply

Competencies

• Excellent interpersonal and customer service skills across diverse audiences.
• Strong attention to detail and organizational follow-through.
• Demonstrated compassion and a deep understanding of issues related to poverty aging housing insecurity and support for veterans youth and vulnerable populations.
• Embodies VOA Colorados AIRS culture (Accountability Integrity Respect Service) and HHS values (Hungry Humble People Smart).
• Demonstrated supervisory qualities including team building conflict resolution critical thinking and results-oriented leadership.

Minimum Qualifications of Position

Bachelors Degree in related service field or equivalent professional experience.

At least two years in program administration including design implementation and evaluation.

At least two years of supervisory experience.

Valid Colorado drivers license with proof of insurance; reliable transportation required.

Must pass background checks per the Corporation for National and Community Service due to recurring contact with vulnerable populations.

Preferred Qualifications of Position

Experience with volunteer management and engagement responsibility.

Knowledge and Skills

Proficient in Microsoft Office and CRM platforms; Salesforce experience preferred.

Strong communication and public speaking skills for community and corporate engagement