Informatics Program Specialist

Hours:

Shift Start Time:

Shift End Time:

AWS Hours Requirement:

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Weekend Requirements:

On-Call Required:

Hourly Pay Range (Minimum - Midpoint - Maximum):

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors including an applicants years of experience unique skills and abilities education alignment with similar internal candidates marketplace factors other requirements for the position and employer business practices.

• Masters Degree in Informatics or Healthcare Related field would be considered.
• 7 Years recent clinical and/or informatics experience
• 1 Year recent experience in healthcare informatics

• Demonstrate understanding of hospital/healthcare processes.
• Experience in a leadership level position in a healthcare facility.
• California Registered Nurse (RN) - CA Board of Registered Nursing -PREFERRED

• Certified Professional in Healthcare Information and Management Systems (CPHIMS) OR related ANCC Professional Certification -REQUIRED within 1 year of hire date. Department management is responsible to track and ensuring employee obtains the certification within the required timeframe.

• System Design Implementation and Maintenance
  Participate in the selection implementation and support of clinical systems.
  Uses innovation evidenced-based practice and research to guide the design decisions.
  Implement software upgrades in collaboration with the IT Systems Analyst.
  Actively participate in testing and validation of departmental systems and components.
  Facilitate adherence to National and Institutional Privacy Policies in development of systems.
• Efficiency and Effectiveness
  
  Ensure maximum use and efficiency of clinical systems.
  Contributes to identification of cost reducing and/or revenue enhancing opportunities.
  Develop targeted metrics which determine system benefits for the user department including criteria which measure process improvement.
  Gather analyze and process information to determine overall system and process improvement benefits based upon defined metrics.
  Provides direction to operational teams in use of audit tools which determine the level of user adoption of technology.
  Participates in design and evaluation of the benefits or outcomes.
  Assists teams in improving efficiency and effectiveness through project management.
  Develops and leads teams in projects to address issues and lead the team to a positive outcome.
• Customer Service
  Develop and maintain relationships with vendors for research and development purposes. Attend vendor training as needed. Attend vendor user groups and conferences preferably with IT Systems Analyst.
  As a liaison to clinically focused committees perform regular analysis of clinical workflow and provide recommendations for the automation of manual processes and to assure technology is meeting the needs of the department by enhancing not impeding workflow.
  Develop processes to solicit and respond to user concerns about system functionality working cooperatively within the Informatics Governance Structure. Develops resolutions to issues in response to user requests and concerns.
  Provide direct support to end users as required working within the established support framework that includes Informatics and IT input.
  Serve as the primary liaison between the clinical department core teams and IT in order to resolve system/interface problems through effective communication relationship building and interaction.
  Communicate with staff regarding upcoming downtime and ensure ready availability of the appropriate tools to support staff during the downtime.
  Demonstrates respect professional behavior and appropriate confidentiality in all interactions and relationships across the health system.
  Demonstrates cooperation adaptability flexibility effective communication and dependability in supporting team goals.
  Use expert skills to address conflict and assist team in arriving at mutually agreed upon resolutions.
• Training and Professional Development
  
  Consistently strive to improve knowledge and skills in the development of clinical systems and processes.
  Demonstrates intrinsic motivation within the team environment; contributes new innovative ideas using evidence based practice and research; utilizes opportunities to improve and share knowledge.
  Contributes to professional practice development through any of the following: Active participation in a professional organization; Seek opportunities to actively learn about or to share new informatics concepts; Attends classes seminars conferences and other forums as assigned.
  Maintain relevant knowledge in informatics and other health technologies theories and practice through lifelong learning.
• Professional Competencies
  
  The Certified Professional in Healthcare Information and Management Systems (CPHIMS) or related ANCC Certification is required within 12 months of hire. Department management is responsible for tracking compliance to certification criteria.

• Knowledgeable of new trends in clinical management and information systems and ability to apply data processing technology for the clinical services areas.
• Knowledge of current evidenced based practice and research related to technology and its use in healthcare settings.
• Must have a thorough knowledge of clinical practices and principles.
• Knowledgeable of federal and state medical record statues and regulations.
• Knowledgeable about Six Sigma/LEAN Work-Out and CAP (Change Acceleration Process) and their integration into current Sharps clinical and operation quality initiatives.
• Strong Computer Skills. Proficient with Windows applications.
• Excellent organizational presentation communication and leadership skills.
• Ability to work effectively individually and as part of a collaborative team.
• Ability to work on several complex issues at the same time.
• Ability to collect analyze and present data at various audience levels.
• Excellent customer service skills.
• Professionalism and an ability to manage stressful situations in a manner that is conducive to finding resolution.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race religion color national origin gender gender identity sexual orientation age status as a protected veteran among other things or status as a qualified individual with disability or any other protected class