Senior Manager Personalised Value
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Sportsbet our mission is simple: to be an iconic Aussie brand that brings excitement to life for generations to come. Our Customer Generosity Program plays a key role in achieving this helping us create personalised meaningful experiences for more than 2 million customers.
Were looking for a Senior Manager Personalised Value who is energised by creativity curious about human behaviour and motivated by making things better for customers. Youll join a supportive collaborative Value Team who love exploring new ideas testing bold concepts and bringing people together to make great things happen.
What Youll Do
- Lead generosity innovation from concept through to launch guiding discovery build go-to-market and optimisation.
- Champion personalisation so customers experience generosity in clear relevant and genuinely valuable ways.
- Elevate communication and context through thoughtful storytelling smart merchandising and insight-driven design.
- Own and evolve the generosity roadmap connecting opportunities to product strategy and commercial goals.
- Collaborate widely with product design data science marketing commercial and technology teams.
- Build trusted relationships and foster an inclusive environment where teams feel supported and empowered.
About You
- Experience leading digital customer experience value or transformation initiatives.
- Proven success working across large complex or cross-functional programs.
- Strong stakeholder management and relationship-building skills.
- Bring empathy curiosity and a strong customer mindset.
- Feel confident navigating ambiguity and solving unstructured problems.
- Balance commercial thinking with customer value and simplicity.
Required Experience:
Senior Manager
Key Skills
- Program Management
- FDA Regulations
- Management Experience
- Facilities Management
- Clinical Development
- Data Management
- Quality Systems
- Project Management
- Research & Development
- GLP
- Budgeting
- Leadership Experience
About Company
Sportsbet’s vision is clear: we want to become a world class betting & gaming business that’s trusted by our customers, colleagues and partners. We’re also here to make this the most exciting place you’ll ever work!
