Workplace Security Operations & Systems Analyst Canada

Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.

We are more than 36000 people in over 70 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together.

Role description:

Arcadis is seeking to hire a Canada Workplace Security Operations & Systems Analyst to provide a comprehensiveCanada wide Workplace Security Operations & system oversight service including providing high quality customer service and technical support provision to all the users of the Arcadis offices in Canada. Understanding and using relevant Corporate & Workplace Security Management procedures and processes to ensure consistency and all office operations by assisting the office staff with Workplace projects systems and procedures.

Role accountabilities:

Position responsibilities include but are not limited to:

A. Security Governance & Access Control Administration

• Badge lifecycle management (issue modify deactivate).
• Weekly/monthly access audits
• Contractor and vendor access controls.
• Compliance with onboarding/offboarding protocols.
• Access anomaly investigations
• Visitor and temporary badge governance.

B. Incident Response & Investigations

• Responding to access breaches alarms threats
• Conducting full internal investigations (beyond pulling footage)
• Preparing formal incident reports with findings and analysis
• Coordinating with HR Legal and People Services
• Evidence handling and chain-of-custody processes
• Trend analysis and corrective action plans

C. Risk Compliance & Security Governance

• Physical security risk assessments for offices
• Policy enforcement (access control CCTV usage retention privacy)
• Alignment with GDPR/PIPEDA/privacy standards
• SOP development and documentation management
• Internal security audits and control reviews
• Business continuity and emergency planning support

D. Technical Vendor & Project Management

• Vendor management and SLA oversight
• Coordinating installations repairs and upgrades
• Leading small to mid-scale security system projects
• Managing hardware lifecycle planning and technology roadmap
• Reporting security metrics to leadership
• Training workplace/security teams on system use

E. Workplace Operations Access Control System & Oversight

• Monitor the security system health monitor and check the security system server proper functionality daily.
• Troubleshoot any technical problems that can arise with the security system controllers modules points: car readers outputs inputs communication with the monitoring station.
• Make recommendations assist and deploy security system upgrades
• Make recommendations and assist with the decommissioning of the security system
• Update system setup for each office as needed: e.g. special events changes in system configuration.
• Monitor the CCTV system: check the functionality of all NVRs and cameras; investigate camera footage and provide recordings when requested.
• Liase with each location Landlord for routine system upgrade and ensure zero impact to Arcadians and operational measures (elevator access system; mag lock reboot)
• Issuance of access cards for new hire(s); Visitors. Deactivation of access cards for termed employee(s) and visitors.
• Manage & monitor visitor logs at all locations

Qualifications & Experience:

Position requirements include but are not limited to:

• Minimum years of experience: 2 - 4 years
• Previous experience in Corporate Safety & Security management.
• Protégé System knowledge is a MUST
• Building corporate procedures risk mitigation plans & BCP
• Incident reporting & RCA
• Knowledge ofGDPR/PIPEDA/privacy standards and legislation
• Education required: Equivalent work experience in the Safety & Security field
• Registrations/Certifications required: n/a
• Special considerations specific technical experience skills etc. includingProficiency in Microsoft Office; excellent communication skills; Protégé & Securitas Monitoring system experience
• Potential travel is required for this position.

Preferred qualifications include but are not limited to:

• Real Estate field experience preferred (Facilities/Corporate/Residential)
• Project a professional image in person on the phone and in writing.
• Strong Microsoft Office skills (Teams Word Excel PowerPoint)
• Strong Interpersonal and organizational skills.
• Exercises discretion and confidentiality.
• Deals effectively with rapidly changing priorities and last-minute deadlines.
• Detail-oriented dependable proactive and ability to work with minimum supervision.

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyones contribution matters. Its why we are pioneering a skills-based approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career your colleagues your clients your life and the world around you.

Together we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality Diversity Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women minorities people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race creed color religion national origin sex age disability marital status sexual orientation gender identity citizenship status disability veteran status or any other basis prohibited by law. The salary range for this position is CAD. The base salary represents Arcadis hiring range for this position. Actual salaries will vary and will be based on various factors such as location skills experience and qualifications for the role.

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