Business System Analyst

Toronto - Canada

Monthly Salary: $ 75000 - 85000

Experience Required: 5years

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Overview:

The Sr. Business System Analyst will drive requirements on key Business projects and IT initiatives and will support projects and tactical activities related to the maintenance and continuous improvement of key processes that include strategic development cost-benefit analysis platform engineering and operational efficiency. The Sr. BSA will work collaboratively with all the internal and external stakeholders to ensure that the implementation teams are well equipped with precise details required for driving design development and process improvements. Solid leadership product ownership communication & collaboration skills are expected out of this role to provide consistent guidance & support to the other BAs and Functional resources within the team and to effectively work with a number of internal & external stakeholders.

Office Location: Toronto

Employment Type: Permanent

Role Type: New future position

Work Arrangement: Hybrid

Key Responsibilities:

Product Ownership

Own the application/service in scope and come up with innovative solutions aligned to the companys goals & KPIs
Translation of the business requirements into clear systems requirements to be consumed by the implementation teams (a thorough understanding of multiple functional ranges used by complex projects and the ability to identify and quantify business process improvements along with system improvements through the use of technology is critical)
Actively involve in the finalization of the project scope and the various phases of implementation
Able to critically evaluate data assumptions and risks to ensure robust and realistic CBA and use cases
Able to compile reports based on pre-defined KPIs highlighting basic trends or results

Planning & Documentation

Manage user story creation (functional and technical) refinement backlog maintenance and sprint delivery
Ensure strong documentation throughout the project lifecycle including key requirements user experience changes important decisions that impacts the project design and release/roll-out plans
Driving all product planning sessions with IT and business partners

Communication & Collaboration

Maintain strong communication with all the project stakeholders and provide regular updates/progress reports regarding progress opportunities and risks for the purposes of operational decision making
Support the implementation teams throughout the project life cycle by promptly clarifying on open questions & by leading the UAT cycles
Strongly collaborate with Business and the various cross functional teams
Work closely with development team to ensure alignment
Working with stakeholders to define and refine relevant KPIs that align with business objectives
Successfully engage in multiple initiatives simultaneously

Mentorship & Training

Work with leadership and help with on-boarding new BAs in the team
Provide mentorship to the other BAs in the team
Train the BAs on best practices

Competencies:

Action Oriented
Collaborates
Communicates Effectively
Drives Engagement
Drives Results

Requirements

Experience & Skills:

A Bachelors degree or equivalent work experience
6 Years of relevant work experience working in capacity of Business System Analyst including experience in operational forecasting high level system design resource planning and/or financial analysis.
Strong written and verbal communication skills
Strong analytical skills
Strong organizational and time management skills and ability to manage numerous projects simultaneously with an attention to detail
Strong relationship builder and has the ability to communicate effectively across different levels of the organization and external stakeholders.
Ability to work independently
Proficient in: Microsoft Office Suite including Access Excel PowerPoint and Word Attlassian products Miro and Visio
Technical Expertise with high level understanding of IT systems and architecture
Advanced Analytical Skills. Proficient in analyzing complex business processes and systems to identify improvement opportunities

Other Requirements/Assets:

Retail industry experience strongly preferred
Intermediate knowledge of SAP Google Cloud Platform (GCP) or any programming languages are strong assets
Business Administration will be considered as a preferred qualification

Benefits

About Infoya:

Infoya is a global IT solutions provider specializing in transforming complex challenges into streamlined AI-powered outcomes. Through proprietary technology accelerators and full-scale enterprise services Infoya automates workflows enhances operational efficiency and drives digital transformation across industries. With a presence in Canada the US India and Costa Rica we blend technical depth with creative problem-solving to deliver measurable impact. At Infoya youll have the opportunity to work with a diverse and talented team in a dynamic and collaborative environment with hybrid work options and strong support for professional development and growth.

Salary Range: $75000 to $85000 CAD/ year

The final compensation offered will depend on local market conditions and geographic location as well as job-related factors such as the candidates knowledge skills qualifications relevant experience and education/training. Compensation may also include additional components such as benefits and/or other incentives where accordance with new employment standards requirements we retain copies of this job posting and applicant information for three (3) years after the posting is removed. We do not use AI technology; all applications are also reviewed by our recruitment team.

Infoya is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of race color religion sex sexual orientation gender identity national origin age disability protected veteran status aboriginal status or any other legally protected factors.

Position Overview:The Sr. Business System Analyst will drive requirements on key Business projects and IT initiatives and will support projects and tactical activities related to the maintenance and continuous improvement of key processes that include strategic development cost-benefit analysis plat...