Insurance Team Manager
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Job Summary
Job Description
Insurance Team Manager
Full time Monday to Friday 8:30 - 5pm
Hybrid after 6 months (up to 2 days home)
Salary: 35000 to 45000
Location: Malton North Yorkshire
Are you an experienced insurance professional with strong leadership skills and a passion for delivering exceptional client service We are looking for an InsuranceTeam Manager to support the Head in lead a high performing team of Client Advisors.
This role plays a key part in shaping the commercial success compliance standards and culture of the Team ensuring clients receive high-quality advice aligned to FCA and company regulations.
The Role
As Care Team Manager you will:
Support the development and delivery of the commercial strategy for the Team.
Lead coach and motivate a team of Client Advisors ensuring clear communication strong performance and a positive team culture.
Drive improvements in systems processes and client journey to increase efficiency and service quality.
Develop the teams technical knowledge training plans and individual career development.
Contribute to recruitment and ensure new starters receive effective compliant inductions.
Oversee workload distribution performance and adherence to FCA regulation through supervision file checks and compliance monitoring.
Ensure timely management of new and existing business renewals MTAs and insurer negotiations.
Support the Head with departmental objectives reporting and continuous improvement.
Handle complaints and HR matters (such as absence performance and conduct) in line with company policy.
Promote and embed company values fostering a collaborative and supportive team environment.
About You
To thrive in this role you will bring:
Cert CII qualification (or equivalent experience).
Previous management experience ideally within the insurance industry.
Strong communication skills both written and verbal.
High attention to detail and confident decision making.
The ability to motivate and inspire a team even during periods of change.
A proactive approach strong organisational skills and the ability to work to deadlines.
A collaborative mindset with the ability to build strong internal and external relationships.
A positive resilient and adaptable attitude.
Desirable Experience
Commercial lines insurance background.
Experience working within FCA-regulated environments.
Why Apply Youll be joining an organisation where people service quality and values matter. Youll play a key part in shaping the success and culture of the Team while contributing to the long term growth of the business.
If youre an experienced leader looking to make a meaningful impact within a supportive values-driven environment wed love to hear from you.
Required Experience:
Manager
Key Skills
- Assistant Manager Experience
- Management Experience
- Accounting
- Account Management
- Detailing
- Underwriting
- Insurance Sales
- Customer relationship management
- Epic
- Leadership Experience
- Management Consulting
- Statutory Accounting Principles
About Company
Castle Employment Group is a thriving employment agency now in its sixth decade. Working with more than 600 companies, from SMEs to large corporates based ou...
