Customer Experience Executive
Share
Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for creative travel-loving and service-centric communicator to join Discova as a Customer Experience Executive!
About the Opportunity
The Customer Experience Executive is the face of our company providing a superior level of customer service and care. You will act as a liaison providing product and service information answering questions and efficiently resolving any emerging customer or agent issues. This role is essential in maintaining and enhancing the high level of customer satisfaction and exceptional experience that our Discova customers receive.
About you
The Essentials:
Degree or diploma in tourism and hospitality or experience in tourism and hospitality is an advantage.
Fluent in national local language and intermediate to advanced level of written and spoken English.
The Attributes:
Strong customer care focus.
An approachable open-minded personality with great interpersonal and communication skills.
Pro-active and solution focused turning problems into a resolution quickly.
Excellent organisational skills with the ability to adapt and adjust to changes fluidly.
Able to work independently but also collaborate in a team environment to help everyone achieve high quality results.
Willing to travel on business when required.
Proficient with Microsoft Office applications and Discovas systems.
Personally aligned with Discovas company purpose and values.
What you can expect
If you are successful you will find that working with Discova is more than just a job. To be part of Discova is to be in your element. We offer an exciting career progression globally and a fantastic and supportive team culture unique leave benefits and social events that are the envy of the industry.
About Us
As a DMC with 95% local staff we pride ourselves on being a diverse and inclusive workplace where our people can thrive as their most authentic selves. These values are intrinsic to Discovas DNA as a company and we are committed tobeing an equitable workplace for all our employees regardless of gender identity ethnicity disability or sexual orientation. We welcome you to our family as you are and who you are.
To learn more about Discova and our work perks click: in touch now and Discova a world of possibilities!
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
Embark on a fulfilling career journey with Flight Centre. Explore diverse roles, exceptional benefits, and professional growth opportunities
