Director of Information Technology

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Home is the foundation for everything in life. Since 1971 our model has been about supporting residents in finding stability and achieving their goals. Its why were more than housingwe combine quality affordable homes with our on-site Advantage Servicesbecause we believe that all people can thrive with the right support and opportunities. Today over 13000 peoplefamilies seniors veterans and people with disabilities and other barrierscall a CommonBond community home. Our core values are Respect Integrity Partnership InnovationandExcellence. We live these values and look for people who embody them to represent our organization in the community. If this sounds like you please consider joining our team.

Why CommonBond Communities

• Work-life balance
• Employee referral program
• Benefits based on eligibility: Health insurance Dental Vision PTO Sick Time Floating Holiday Employer matching 401(k) STD/ LTD Life insurance and a variety of employee-paid benefit options
• A respectful and growth-oriented workplace
• Employee recognition and rewards program
• A chance to make a difference in the community!
• Ongoing training and professional development
  
  

Salary Range:$150000-$160000 annually

CommonBond Communities invites qualified applicants to apply for the Director of IT position at our Central Office site in Saint Paul MN. The Director of IT is a strategic leadership role responsible for overseeing CBCs technology infrastructure operations and support to ensure IT systems align with organizational goals. This role will ensure all technical systems function efficiently and securely while driving continuous improvements that enhance operational addition to setting strategy the Director will take a hands-on approachassessing current systems making informed recommendations and directly implementing necessary enhancements.

They will lead a small internal IT team and manage outsourced vendors with responsibilities spanning strategic planning technology oversight project and vendor management budgeting security and data management. The role also includes developing and maintaining disaster recovery and business continuity plans. They will be a proactive doer who is comfortable evaluating the existing technology environment as well as rolling up their sleeves to troubleshoot issues and implement solutions.

Working closely with leaders across the organization the Director supervises both internal and external resources ensuring technology enables CBCs mission and long-term impact. This leader will balance high-level vision with hands-on execution to ensure systems are well-assessed well-designed and effectively implemented.

Reporting Relationships

The Director of IT reports to the Vice President of Corporate Services and is responsible for managing a team of 2 staff comprised of one employee and one open position. The Director is also responsible for overseeing a large outsourced vendor contract that performs the core functions of the IT department.

Key Accountabilities

Strategic Leadership

In collaboration with the management team develop and execute a 2-year IT transformation roadmap and budget aligned with the organizations future state.
Keep up to date with new and emerging technologies and recommend how they can be leveraged to improve business operations including AI.
Develop a robust communication plan to inform and educate stakeholders on the organizations technology and data strategy.

Systems and Processes

Lead the plans to evolve the organizations operating system(s) and IT platform to support an updated business model.
Oversee the implementation of a new system(s) and processes to ensure seamless integration across the organization ensuring comprehensive engagement and adoption.
Develop policies and procedures to support CommonBonds technology application and data activities with a focus on best practices and process improvement.

Operational Management

Develop and implement strategies for design development and maintenance of technical infrastructure including networks servers storage systems and cloud platforms evaluating an insourced versus an outsourced strategy.
Establish IT performance metrics and KPIs to monitor progress and accountability.
Maintain network infrastructure to provide uninterrupted access.
Ensure compliance with relevant regulations industry standards and best practices in data privacy security and disaster recovery.
Implement and maintain robust security measures to protect the organizations technical infrastructure and sensitive information.

Operational Oversight

Lead and manage the performance and integration of IT within the team and cross-functionally.
Monitor and manage IT budgets contracts and vendor relationships to ensure return on investments are met and cost optimization is analyzed for responsible fiscal management.
Evaluate and select vendors and service providers and manage vendor relationships to ensure effective delivery of technical services.
People & Culture
Recruit train and supervise internal IT personnel.
Foster a high-performing culture both within the team and across peer networks.

People & Culture

Recruit train and supervise internal IT personnel.
Foster a high-performing culture both within the team and across peer networks.

Position Qualifications

The ideal candidate is a hands-on technology leader equipped to ensure that CBC builds and maintains necessary IT infrastructure application portfolio and data management systems through both outsourced and internal resources.

While no single candidate will embody all of the qualifications listed below the ideal candidate will demonstrate many of the following professional and personal attributes:

A proven technology leader passionate about ensuring CBCs operations and programs are supported by reliable secure and forward-looking technology and committed to building the IT infrastructure needed to fully advance the organizations mission.
A comprehensive hands-on IT leader capable of taking full ownership of the organizations evolving technology needs from assessing existing systems to designing and implementing a future-state infrastructure.
A proven builder and integrator experienced in leading internal teams managing vendors implementing systems and establishing policies and processes that ensure security reliability and long-term sustainability
A strategic evaluator and planner able to evaluate the organizations legacy systems against changing organizational needs identify gaps and opportunities and develop a clear actionable roadmap for the organizations technology transformation.
A data driven implementer skilled at building project plans with realistic timelines budgets and metrics ensuring resources are aligned and outcomes measurable.
A hands-on problem-solver with a can-do attitude comfortable tackling complex or novel challenges and turning ideas into practical operational solutions.
A collaborative communicator and trusted partner able to explain complex technology concepts clearly foster alignment across leadership and staff and build transparent inclusive relationships.
A self-starter with a strong sense of responsibility and accountability capable of operating effectively at both the detail level and the strategic level.
A leader proven in navigating ambiguity and change bringing resilience and problem-solving skills to complex challenges with a calm and steady presence.

Minimum Requirements

Bachelors degree preferably in computer science information technology or related field
8 years of leadership experience in technical operations infrastructure management or similar role
Demonstrated success as a technology operations leader including experience with cloud platforms cybersecurity network design and management data management and AI integration ERP system selection and implementation and cybersecurity
Highly developed communication skills both written and oral
Experienced vendor relationship manager in related field
Proven system integrator
Strong problem-solving and decision-making abilities coupled with strong project management skills
Commitment to the mission of affordable housing and community development.
Certifications including ITIL CCNA CISSP are helpful

Compensation Benefits & Work Expectations

The expected compensation for this role is in the $150000 $160000 range. The actual base salary will be determined on a case-by-case basis and may be adjusted based on the following considerations: job-related knowledge and skills location and experience.

Additionally CommonBond offers a comprehensive benefit plan. Details on the full comprehensive benefits offered will be provided.

CommonBond follows a hybrid working model and the Director of IT will be required to be in CBCs St. Paul offices a minimum 2 days a week. Occasional travel may be required for site visits and vendor meetings.

Required Experience:

Director