Business Analyst Intermediate x2
7 years experience
Opportunity Details
| Client Reference | RQ09900 |
| # of Openings | 2 |
| Start Date | January 5 2026 |
| End Date | January 29 2027 |
| Days for Contract | 286 |
| Extension | 1 time |
| Assignment Type | Hybrid |
| Days in Office | From October 20 2025 the candidate is required to workonsite 4 days a week and 1 day from home From January 5 2026 the candidate is required to workonsite 5 days a week fully |
| Location | 222 Jarvis StreetToronto ON |
| Cluster | Government Services Integration Cluster |
| Ministry | Ministry of Public and Business Service Delivery and Procurement |
Must Haves
- 7 years of experience as a Business Analyst.
- Demonstrated experience with setting up workshops with the business users.
- Demonstrate strong communication facilitation negotiation consensus building and problem-solving skills
- Demonstrated experience with planning and implementation of releases.
Ideal candidate should have the following exp:
- Experience with Cloud Services Kubernetes(OpenShift) & MS Azure
- Experience with reporting tools and concepts
- Demonstrate strong communication and problem-solving skills
- Demonstrate initiative and responsiveness
- Experience withCMDB concepts and methodologies
- Experience with Remedy and/or eSMT
Nice to Haves
Rated Requirements
General Project Management and Communications Skills - 30%
- Demonstrated experience with setting up workshops with the business users. Demonstrate strong communication facilitation negotiation consensus building and problem-solving skills
- Demonstrated experience with planning and implementation of releases. Demonstrated experience with developing project plans. Experience with project change management
- Experience working in communications or organizational development role
Operations Support and Service Management Skills - 30%
- Demonstrated experience with operations and service management on large IT platforms.
- Extensive experience with ITIL and service management analytics and reporting service management processes for cloud based platforms & -depth knowledge of SDLC and DevOps processes and tools.
- Extensive Client Relationship Management experience.
Architecture Implementation & Integration - 25%
- 3 years of experience in the development of internet/intranet applications of enterprise-wide large medium or small size multi platform n-tier multi component applications
- 3 years of demonstrated competency and experience in implementing physical infrastructure environments and integrating IBM WebSphere Suite of technologies Integration and API and Oracle DB
- Demonstrated competency and experience with the Zachman framework Demonstrated knowledge and experience with business/information/application/ technology/security architectures with enterprise architecture
- Demonstrated experience with AODA
Enterprise Security Solution & Java Application Development - 10%
- 3 years of experience in enterprise application development focused around the useof features such as APIs (REST and SOAP) microservices SOA ESB Single Sign On Identity Access ManagementOmni-channel design J2EE and J2EE security
- Demonstrated experience with providing application and security architecture for complex enterprise-wide projects
Public Sector Experience - 5%
- Experience in the public sector with Enterprise Architecture Approval process (ACT / ARB) and the IT gating process would be an asset
Description
Responsibilities
Operations Audit Lead:- Maintain SUS platform user lifecycle management processes
- Periodic platform user audit
- Client follow-up and remediation
Platform Log and Audit Lead:
- Product management of SUS Audit and common Logging components
- Specification documentation upkeep (requirements and system capabilities for platform and applications)
- User guide and training material upkeep.
- New requirements management (definition implementation scheduling etc.)
- Implementation validation and sign-off
- Periodic review of platform audit data and reports to identify abnormal usage patterns and initiate corrective action
- Onboarding and project support for application audit
- High level effort and resource assessment
Performance and Security Analyst:
- Generate monthly reports on platform performance
- Monitor vulnerability reports and track security patching
- Service Management statistics (Incidents Service Requests Change Requests Outage SLA etc.)
- Transaction volume statistics (Gateway transactions DB transactions API transactions etc.)
- Audit status and issues
Service Inventory Manager:
- Manage SUS Service Description documentation
- Manage SUS components CI inventory (liaison to CMDB team)
Desirable Skills
- Knowledge of and experience with the policies and procedures of the Ontario government (e.g. business case development project approvals and policy development) or another large complex unionized organization
- Knowledge of and experience with infrastructure services with large organization (e.g. Internal Infrastructure Hosting policies and Provisioning practices)
- Service Management service lifecycle event & Audit management monitoring services
- In depth knowledge of the support organization and ITSM processes adopted in OPS including standards process and procedures.
- Knowledge & Experience with Enterprise service model
- Experience with Cloud Services Kubernetes (OpenShift) & MS Azure
- Experience with reporting tools and concepts
- Demonstrate strong communication and problem-solving skills
- Demonstrate initiative and responsiveness
- Experience with CMDB concepts and methodologies
- Experience with Remedy and/or eSMT
If you are interested in this opportunity please use the Apply To This Job button at the top.
NOTE: AI tools may be used during the application process for development formatting and review of resumes and other Applicant materials. Applicant identifiers will be made anonymous.
NOTE: By submitting profile information to MERAK you consent to receive email notifications regarding information updates and communications about subcontracting work opportunities and personalized communication as needed. You are able to revoke this consent at any time through the unsubscribe link or pause notifications if you have accepted an external work opportunity by reaching out to us via email at any time.Required Experience:
IC
Business Analyst Intermediate x27 years experienceOpportunity DetailsClient ReferenceRQ09900# of Openings2Start DateJanuary 5 2026End DateJanuary 29 2027Days for Contract286Extension1 timeAssignment TypeHybridDays in OfficeFrom October 20 2025 the candidate is required to workonsite 4 days a week an...
Business Analyst Intermediate x2
7 years experience
Opportunity Details
| Client Reference | RQ09900 |
| # of Openings | 2 |
| Start Date | January 5 2026 |
| End Date | January 29 2027 |
| Days for Contract | 286 |
| Extension | 1 time |
| Assignment Type | Hybrid |
| Days in Office | From October 20 2025 the candidate is required to workonsite 4 days a week and 1 day from home From January 5 2026 the candidate is required to workonsite 5 days a week fully |
| Location | 222 Jarvis StreetToronto ON |
| Cluster | Government Services Integration Cluster |
| Ministry | Ministry of Public and Business Service Delivery and Procurement |
Must Haves
- 7 years of experience as a Business Analyst.
- Demonstrated experience with setting up workshops with the business users.
- Demonstrate strong communication facilitation negotiation consensus building and problem-solving skills
- Demonstrated experience with planning and implementation of releases.
Ideal candidate should have the following exp:
- Experience with Cloud Services Kubernetes(OpenShift) & MS Azure
- Experience with reporting tools and concepts
- Demonstrate strong communication and problem-solving skills
- Demonstrate initiative and responsiveness
- Experience withCMDB concepts and methodologies
- Experience with Remedy and/or eSMT
Nice to Haves
Rated Requirements
General Project Management and Communications Skills - 30%
- Demonstrated experience with setting up workshops with the business users. Demonstrate strong communication facilitation negotiation consensus building and problem-solving skills
- Demonstrated experience with planning and implementation of releases. Demonstrated experience with developing project plans. Experience with project change management
- Experience working in communications or organizational development role
Operations Support and Service Management Skills - 30%
- Demonstrated experience with operations and service management on large IT platforms.
- Extensive experience with ITIL and service management analytics and reporting service management processes for cloud based platforms & -depth knowledge of SDLC and DevOps processes and tools.
- Extensive Client Relationship Management experience.
Architecture Implementation & Integration - 25%
- 3 years of experience in the development of internet/intranet applications of enterprise-wide large medium or small size multi platform n-tier multi component applications
- 3 years of demonstrated competency and experience in implementing physical infrastructure environments and integrating IBM WebSphere Suite of technologies Integration and API and Oracle DB
- Demonstrated competency and experience with the Zachman framework Demonstrated knowledge and experience with business/information/application/ technology/security architectures with enterprise architecture
- Demonstrated experience with AODA
Enterprise Security Solution & Java Application Development - 10%
- 3 years of experience in enterprise application development focused around the useof features such as APIs (REST and SOAP) microservices SOA ESB Single Sign On Identity Access ManagementOmni-channel design J2EE and J2EE security
- Demonstrated experience with providing application and security architecture for complex enterprise-wide projects
Public Sector Experience - 5%
- Experience in the public sector with Enterprise Architecture Approval process (ACT / ARB) and the IT gating process would be an asset
Description
Responsibilities
Operations Audit Lead:- Maintain SUS platform user lifecycle management processes
- Periodic platform user audit
- Client follow-up and remediation
Platform Log and Audit Lead:
- Product management of SUS Audit and common Logging components
- Specification documentation upkeep (requirements and system capabilities for platform and applications)
- User guide and training material upkeep.
- New requirements management (definition implementation scheduling etc.)
- Implementation validation and sign-off
- Periodic review of platform audit data and reports to identify abnormal usage patterns and initiate corrective action
- Onboarding and project support for application audit
- High level effort and resource assessment
Performance and Security Analyst:
- Generate monthly reports on platform performance
- Monitor vulnerability reports and track security patching
- Service Management statistics (Incidents Service Requests Change Requests Outage SLA etc.)
- Transaction volume statistics (Gateway transactions DB transactions API transactions etc.)
- Audit status and issues
Service Inventory Manager:
- Manage SUS Service Description documentation
- Manage SUS components CI inventory (liaison to CMDB team)
Desirable Skills
- Knowledge of and experience with the policies and procedures of the Ontario government (e.g. business case development project approvals and policy development) or another large complex unionized organization
- Knowledge of and experience with infrastructure services with large organization (e.g. Internal Infrastructure Hosting policies and Provisioning practices)
- Service Management service lifecycle event & Audit management monitoring services
- In depth knowledge of the support organization and ITSM processes adopted in OPS including standards process and procedures.
- Knowledge & Experience with Enterprise service model
- Experience with Cloud Services Kubernetes (OpenShift) & MS Azure
- Experience with reporting tools and concepts
- Demonstrate strong communication and problem-solving skills
- Demonstrate initiative and responsiveness
- Experience with CMDB concepts and methodologies
- Experience with Remedy and/or eSMT
If you are interested in this opportunity please use the Apply To This Job button at the top.
NOTE: AI tools may be used during the application process for development formatting and review of resumes and other Applicant materials. Applicant identifiers will be made anonymous.
NOTE: By submitting profile information to MERAK you consent to receive email notifications regarding information updates and communications about subcontracting work opportunities and personalized communication as needed. You are able to revoke this consent at any time through the unsubscribe link or pause notifications if you have accepted an external work opportunity by reaching out to us via email at any time.Required Experience:
IC
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