RQ09900 | Business Analyst, Intermediate x2

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Business Analyst Intermediate x2

7 years experience

Opportunity Details

Client ReferenceRQ09900
# of Openings2
Start DateJanuary 5 2026
End DateJanuary 29 2027
Days for Contract286
Extension1 time
Assignment TypeHybrid
Days in OfficeFrom October 20 2025 the candidate is required to workonsite 4 days a week and 1 day from home From January 5 2026 the candidate is required to workonsite 5 days a week fully
Location222 Jarvis StreetToronto ON
ClusterGovernment Services Integration Cluster
MinistryMinistry of Public and Business Service Delivery and Procurement

Must Haves

  • 7 years of experience as a Business Analyst.
  • Demonstrated experience with setting up workshops with the business users.
  • Demonstrate strong communication facilitation negotiation consensus building and problem-solving skills
  • Demonstrated experience with planning and implementation of releases.

Ideal candidate should have the following exp:

  • Experience with Cloud Services Kubernetes(OpenShift) & MS Azure
  • Experience with reporting tools and concepts
  • Demonstrate strong communication and problem-solving skills
  • Demonstrate initiative and responsiveness
  • Experience withCMDB concepts and methodologies
  • Experience with Remedy and/or eSMT

Nice to Haves

  • N/A

Rated Requirements

General Project Management and Communications Skills - 30%

  • Demonstrated experience with setting up workshops with the business users. Demonstrate strong communication facilitation negotiation consensus building and problem-solving skills
  • Demonstrated experience with planning and implementation of releases. Demonstrated experience with developing project plans. Experience with project change management
  • Experience working in communications or organizational development role

Operations Support and Service Management Skills - 30%

  • Demonstrated experience with operations and service management on large IT platforms.
  • Extensive experience with ITIL and service management analytics and reporting service management processes for cloud based platforms & -depth knowledge of SDLC and DevOps processes and tools.
  • Extensive Client Relationship Management experience.

Architecture Implementation & Integration - 25%

  • 3 years of experience in the development of internet/intranet applications of enterprise-wide large medium or small size multi platform n-tier multi component applications
  • 3 years of demonstrated competency and experience in implementing physical infrastructure environments and integrating IBM WebSphere Suite of technologies Integration and API and Oracle DB
  • Demonstrated competency and experience with the Zachman framework Demonstrated knowledge and experience with business/information/application/ technology/security architectures with enterprise architecture
  • Demonstrated experience with AODA

Enterprise Security Solution & Java Application Development - 10%

  • 3 years of experience in enterprise application development focused around the useof features such as APIs (REST and SOAP) microservices SOA ESB Single Sign On Identity Access ManagementOmni-channel design J2EE and J2EE security
  • Demonstrated experience with providing application and security architecture for complex enterprise-wide projects

Public Sector Experience - 5%

  • Experience in the public sector with Enterprise Architecture Approval process (ACT / ARB) and the IT gating process would be an asset

Description

Responsibilities

Operations Audit Lead:
  • Maintain SUS platform user lifecycle management processes
  • Periodic platform user audit
  • Client follow-up and remediation

Platform Log and Audit Lead:

  • Product management of SUS Audit and common Logging components
  • Specification documentation upkeep (requirements and system capabilities for platform and applications)
  • User guide and training material upkeep.
  • New requirements management (definition implementation scheduling etc.)
  • Implementation validation and sign-off
  • Periodic review of platform audit data and reports to identify abnormal usage patterns and initiate corrective action
  • Onboarding and project support for application audit
  • High level effort and resource assessment

Performance and Security Analyst:

  • Generate monthly reports on platform performance
  • Monitor vulnerability reports and track security patching
  • Service Management statistics (Incidents Service Requests Change Requests Outage SLA etc.)
  • Transaction volume statistics (Gateway transactions DB transactions API transactions etc.)
  • Audit status and issues

Service Inventory Manager:

  • Manage SUS Service Description documentation
  • Manage SUS components CI inventory (liaison to CMDB team)

Desirable Skills

  • Knowledge of and experience with the policies and procedures of the Ontario government (e.g. business case development project approvals and policy development) or another large complex unionized organization
  • Knowledge of and experience with infrastructure services with large organization (e.g. Internal Infrastructure Hosting policies and Provisioning practices)
  • Service Management service lifecycle event & Audit management monitoring services
  • In depth knowledge of the support organization and ITSM processes adopted in OPS including standards process and procedures.
  • Knowledge & Experience with Enterprise service model
  • Experience with Cloud Services Kubernetes (OpenShift) & MS Azure
  • Experience with reporting tools and concepts
  • Demonstrate strong communication and problem-solving skills
  • Demonstrate initiative and responsiveness
  • Experience with CMDB concepts and methodologies
  • Experience with Remedy and/or eSMT

If you are interested in this opportunity please use the Apply To This Job button at the top.

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Required Experience:

IC

Business Analyst Intermediate x27 years experienceOpportunity DetailsClient ReferenceRQ09900# of Openings2Start DateJanuary 5 2026End DateJanuary 29 2027Days for Contract286Extension1 timeAssignment TypeHybridDays in OfficeFrom October 20 2025 the candidate is required to workonsite 4 days a week an...
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Key Skills

  • SQL
  • Agile
  • Business Analysis
  • Visio
  • Waterfall
  • Business Process Modeling
  • Requirements Gathering
  • User Acceptance Testing
  • Business requirements
  • SDLC
  • Systems Analysis
  • Data Analysis Skills

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