Websites Customer Support with French
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
- You will work in Lisbon Portugal
- Recruitment Process: Easy online recruitment process (phone call interview)
- No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
We are recruiting on behalf of our client - a worlds leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets Portugal included. You will be signing the contract directly with the Portuguese employer.
About the project:
You will be providing services for a leading cloud-based development platform with millions of users worldwide. It offers users the freedom to create design manage and develop their online presence exactly the way they want. It is dedicated to businesses bloggers and creatives who build their websites grow their brands and succeed online.
Your Responsibilities:
- Offer excellent support through chat email and phone.
- Help users solve platform issues with clear guidance.
- Teach users about platform features to maximize their websites potential.
- Collaborate with product and development teams to fix complex problems.
- Stay informed on new features to provide accurate assistance.
- Gather and share user feedback to enhance the experience.
Requirements:
- Fluency in French (must be at least C2)
- Communicative level of English ( at least B2)
- You live in Lisbon or you are ready to relocate
- Ability to communicate clearly and effectively
What you will gain:
- full time contract
- Base salary (gross): 900/month
- Complexity bonus: 80/month
- Meal allowance: 7.23/per working day (paid in meal card)
- Health insurance
IF YOU ARE MOVING FROM ABROAD - relocation package:
- Refund of the flight expenses;
- If relocating from outside of Portugal: Room in a shared apartment for a maximum period of 12 months with rent of 280 with all utilities bills included (discounted directly from the payslip)
Relocation is required for the entire duration of the training and employment period.
Note: EU citizenship or full working rights are required
Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us you will be able to speak with our recruiters to get all the information about the offer salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
