Field Support Technician

Inetum

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profile Job Location:

Porto - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

We are looking for a Field Support Technician to join the technical support team of one of our clients in Porto. This professional will be responsible for providing on-site technical assistance troubleshooting and equipment maintenance ensuring the smooth operation of systems.

Responsibilities:

  • Provide on-site technical support to users and equipment.
  • Diagnose and resolve hardware and software issues.
  • Install configure and maintain devices and peripherals.
  • Ensure systems are updated and functioning according to company policies.
  • Collaborate with remote teams to resolve complex incidents.

Profile:

  • Solid knowledge of hardware operating systems and networks.
  • Strong troubleshooting and problem-solving skills.
  • Good communication and customer-oriented approach.

Qualifications :

  • Degree in Information Technology or related field.
  • 12 years of experience in technical support roles.
  • Certifications (Microsoft Cisco ITIL) are a plus.

Additional Information :

  • Mon - Fri: 9;00 - 18:00.
  • Available to occasionally come to the office in Lisbon.

Remote Work :

No


Employment Type :

Full-time

We are looking for a Field Support Technician to join the technical support team of one of our clients in Porto. This professional will be responsible for providing on-site technical assistance troubleshooting and equipment maintenance ensuring the smooth operation of systems.Responsibilities:Provid...
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Key Skills

  • Computer Hardware
  • Customer Service
  • Hand Tools
  • Computer Networking
  • Field Service
  • POS
  • Windows
  • Mechanical Knowledge
  • Service Technician Experience
  • Merchandising
  • Project Coordination
  • Troubleshooting

About Company

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Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well ... View more

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