Director of Business Systems & Data Modernization

Position: Director of Business Systems & Data Modernization

Department: Technical

Reports To: CTO

Epoch Concepts LLC (Epoch) has been providing Market Research Enterprise IT and Cyber Security Solutions and Services to both commercial and government clients since 2006.

We are a value-added reseller focused on overcoming organizational challenges with solutions that dont just address problems but also create opportunities and competitive advantages. Our core capabilities cover three major areas: Services Solutions and Integrations.

Based in Littleton CO Epoch works closely with industry leaders such as Cisco HPE Dell Technologies Netscout and VMware focusing on Federal Systems Integrators USG and Commercial Communities. Because of our strategic alliance with key distribution channels Epoch is able to offer our customers access to over 2500 vendors. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) Epoch is a valuable sole source provider of technology products and services. Our employees are our greatest assets and we take pride in recognizing their outstanding talents and efforts.

Position Summary:

The Director of Business Systems & Data Modernization is responsible for unifying and optimizing Epochs internal business systems. This leader owns the customer relationship management (CRM) and business intelligence (BI) platforms oversees Corporate IT Operations (including Help Desk services end-user device management and identity management) ensures data quality and reporting integrity directs the development of custom web applications and maintains compliance with the Department of Defenses Cybersecurity Maturity Model Certification (CMMC). The role balances hands-on technical oversight with strategic leadership driving cross-functional adoption of our business systems and championing new technologies including artificial intelligence to improve efficiency and decision making.

What youll do:

• CRM & BI Integration. Own the architecture customization and integration of Microsoft365Sales BusinessCentral Dataverse and PowerBI. Build reliable data flows and dashboards that enable consistent reporting and performance measurement. Monitor system stability manage upgrades and ensure high user adoption through training and support.
• Corporate IT Operations. Oversee Help Desk services end-user device management identity and access management endpoint configuration and core IT service delivery. Ensure timely incident response high system availability standardized device provisioning and secure user onboarding/offboarding. Establish operational procedures aligned with CMMC practices for logging documentation change control and incident handling.
• Data Governance & Analytics. Establish data quality and governance policies. Develop unified data models and automated pipelines to provide a single source of truth. Produce KPIs and dashboards for Sales Operations Finance and Delivery enabling datadriven decisions.
• Security & CMMC Compliance. Lead efforts to maintain CMMC compliance by defining roles and responsibilities and implementing security controls across access management encryption endpoint protection and incident response. Coordinate gap assessments and documentation with compliance and legal teams and prepare for thirdparty audits.
• Custom Web Applications. Oversee the development of internal SvelteJS web applications hosted on Cloudflare (using D1 and R2). Define secure software patterns manage API integrations and ensure applications align with data models and security requirements. Implement CI/CD processes and enforce secure coding practices.
• CrossFunctional Leadership. Partner with Sales Operations Finance Service Delivery IT and Security teams to translate business needs into technical solutions. Provide clear communication and changemanagement plans mentor internal IT and analytics staff and coordinate vendors and consultants. Encourage the adoption of AIpowered tools and automation to improve productivity.
• Budget Oversight & Financial Management. Develop and manage the business systems budget working closely with Finance to plan forecast and allocate resources. Conduct business case analyses and ROI projections to ensure investments align with strategic goals. Monitor expenditures identify costsavings opportunities and report budget performance to executive leadership.

What youll bring:

• 10years of experience leading business systems or software engineering initiatives including CRM ERP and BI modernization.
• Proven expertise in CRM platform management (MicrosoftDynamics365 or equivalent) with handson experience integrating CRM ERP and data platforms.
• Strong understanding of data architecture analytics and reporting tools such as PowerBI; experience establishing data governance policies and processes.
• Knowledge of cybersecurity frameworks (CMMC Level2 or higher NISTSP800171) and experience implementing security controls in enterprise systems.
• Familiarity with modern web application development (ideally SvelteJS or similar) and cloudnative data services (e.g. D1/R2 or equivalent). Experience with CI/CD and secure coding best practices.
• Proven ability to lead crossfunctional teams communicate with executive stakeholders and manage change across diverse business units.
• Eligibility for government security clearance. TS/SCI preferred.

What We Offer:

• Progressive Compensation Package
• Healthcare Benefits (Medical Dental Vision and Prescription Drugs)
• Wellness program
• 401k with Company match
• Paid Time Off
• 12 Paid Holidays
• Flexible work hours
• Life Insurance and Disability Coverage
• On site gym (Littleton facility)
• On-Going Training & Development

Our comprehensive competitive benefits program is an important part of your total compensation package. We offer a variety of plans and coverage including health and welfare retirement unlimited PTO and voluntary benefits as well as resources to help you make cost-effective decisions for you and your family.

Epoch Concepts is an Equal Employment Opportunity does not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity age veteran status disability status or any other applicable characteristics protected by law. All employment is decided solely on the basis of qualifications merit and business need.

All candidates are required to pass a background check and drug screening prior to employment.

Epoch Concepts LLC is committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process please contact us at or by calling .

Location: Littleton CO

Time Type: Full time

Anticipated Application Closing Date on or before: 12/26/2025

Anticipated Start Date: 01/01/2026

Required Experience:

Director