Digital Sales Manager – Motor (Consumer Insurance)
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Posted on:
14 hours ago
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1 Vacancy
Job Summary
Digital Sales Manager Motor (Consumer Insurance)
Job No: 678053
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Fix Term Full Time
Insurance
Pay Band 6
Digital Sales Manager Motor (Consumer Insurance)
- 15-Month Fixed Term Contract
- Location Sydney Melbourne or Brisbane
Shape the future of digital Motor Insurance sales at Suncorp.
About the Role
As Digital Sales Manager Motor you will act as the business owner and product manager for the Motor digital sales funnel across Consumer Insurance brands. Your mission is to deliver a seamless compliant and customer-centric digital quote and buy experience across mobile web and conversational AI channels.
Youll be accountable for the design delivery and continuous improvement of the Motor digital sales experience ensuring it is easy effective and delightful for customers. This includes enabling new quote generation retrieval of existing quotes completion of purchases and successful cover inception.
Key Accountabilities
- Act as Digital Practice Business Owner for Motor Insurance sales experience across Consumer Insurance.
- Own Motor Sales digital funnel applications ensuring asset health stability and production support.
- Drive development operational maintenance and growth of digital Motor sales across all channels.
- Support Home & Motor product teams in achieving business objectives and optimising pricing.
- Collaborate with technical platform owners for consistency security and quality of customer outcomes.
- Lead the Digital Motor Sales roadmap aligning initiatives with business and customer objectives.
- Manage risk as Digital Motor Sales Risk Owner resolving issues proactively.
- Contribute to Consumer Insurance Operations by advising on optimal digital experience design and innovation.
- Partner with Customer Service teams to ensure seamless assisted experiences when required.
- Support DI program delivery for alignment with new underwriting systems while maintaining performance edge.
- Continuously improve funnel performance to maximise quote completion and strike rates.
About You
- Tertiary qualification in business or science (desired).
- Minimum 7 years in a professional setting.
- At least 3 years in financial services with strong regulatory knowledge.
- Preferred 12 years managing digital payment services or platforms in FSI.
Capabilities & Competencies:
- Customer Obsession: Strategic mindset and outside-in thinking.
- Collaboration & Partnership: Ability to deliver win-win outcomes across the organisation.
- Communication: Strong ability to influence resolve conflict and generate enthusiasm.
- Leadership: Skilled in change management consultation and negotiation.
- Structured Thinking & Discipline: Ability to break down complex tasks and execute methodically.
- Analytical Mindset: Data-driven approach to performance and trends.
- Risk Management: Deep understanding of regulatory requirements.
- Creativity & Continuous Learning: Innovative and eager to learn new digital concepts.
What we can offer you:
- Discounts and offers on a range of insurance products
- A range of flexible working and leave options
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
Employee benefits Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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Key Skills
- User Interface
- Competitive Analysis
- New Technologies
- Business developments
- Communication
- Content Management System
- Market Research
- Internet
- Youtube
- Digital Assets
- Digital strategy
- Social Channels
- Digital Forensics
- A/B Testing
- Analytics
