Reservations Sales Agent
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Your day to day will include:
- Handle all incoming reservations enquiries in a timely manner taking particular care to up-sell and maximize revenue opportunities.
- Provide passionate knowledgeable and friendly service to external and internal guests at all times.
- Act as an Accor ambassador aiming to enhance the companys image and market reputation internally and externally.
- Lead by example when attending to guest requests. Show efficiency in constantly striving to provide total customer satisfaction.
- Strong attention to detail ensuring accurate recording to ensure memorable experiences and stays for our guests.
- A can-do attitude as you turn any potential problems into proactive opportunities.
Qualifications :
- Experience in a similar reservations environment alternatively customer service experience required preferably in a Hotel environment.
- Experience delivering excellent customer service providing prompt and efficient service including upselling advantageous and time management skills.
- IT savvy and previous experience with Hotel systems (Opera Cloud) favorable
- Flexibility to work various shifts predominantly Monday Friday however with some week-ends and public holidays as required.
- Working rights in Australia to be able to fulfil a permanent part time role.
- Previous working experience within Accor preferred.
Additional Information :
Whats in it for you:
- Work in front of the iconic Manly Beach
- Benefits Your Way - Great team member benefits (up to 70% off for you to live it up across all Accor Properties & Restaurants)
- Employee Assistant Program Birthday day off Anniversary gifts discounted gym membership and much more!
- Work for one of the most prestigious hotels in all of Sydney
- Dry-cleaning on us: you wont need to worry about ironing and/or washing your uniform on your days off we encourage you to embrace life instead!
Welcome to our coastal lifestyle. Follow the sun. Feel the breeze. Experience Manly Pacific.
To apply please follow the link below or send your resume to
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Corrosion Inspection
- Correspondent
- Data Entry Operation
- Elevator Maintenance
- AC Maintenance
- Jboss
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
