Employment Navigator Upward Mobility Program

Program: Focus on Self-Sufficiency (FSSD)

Location: 400 West Ave

Position: Upward Mobility Program Employment Navigator

Hours: 37.5 hrs / 52 wk

Salary Range: $55000 - $62000

Salary Grade: 10

Summary of Responsibilities:

Under the direction of the FSSD Program Director the Upward Mobility Employment Navigator will assist in the management planning development implementation and monitoring of assigned services and activities offered through the Focus on Self Sufficiency Department (FSSD). The Employment Navigator s primary focus is on overseeing administration and coordination of activities offered through FSSD s employment/vocational services unit/ERIC component. The Employment Navigator may also provide leadership for assigned staff and volunteers. Key responsibilities include oversight for consumer recruitment/training work plan development data coordination/management and placement/job development activities. Along with program staff/partners this position works in promoting a holistic service approach in responding to varied consumer needs while building on their individual interest and acknowledging strengths and increased potential aptitudes through program a mutual partnership and program participation.

This position serves as an employment trainer and coordinator that connects program consumers with resources and opportunities that promote self-sufficiency. Activities focus on personal educational vocational financial development; and also social development/engagement opportunities. Duties of this position also include providing information/recommendations regarding consumer developmental needs and strengths; and offering consumers information/referral assistance to supplemental services (i.e. housing transportation childcare etc.) and access opportunities. This position also takes a lead role in managing and coordinating data integration in ensuring accuracy and accountability in capturing reporting and securing program/consumer data/information. The Employment Navigator also provides data management orientation and training to staff; assists in developing program plans for technology upgrades and maintenance; and maintains professional standards regarding technology and program needs.

The Employment Navigator has a special focus and works closely with the team to ensure that consumer enrollment employment retention and earnings goals are achieved. Additional duties include: intake & assessment services; diagnostic testing/interpretation; development of individual service plans/goal setting; financial literacy counseling/planning; life-skills/self-sufficiency/problem-solving skills training and coaching; information & referral; facilitation of individual counseling/group meetings; literacy & developmental workshops; data management and reporting; resource development; coordination of special employment events; collaborative & partnership development; evaluation & service monitoring to ensure compliance with objectives standards; and to promote consumer and program growth.

Qualifications / Education and Experience:

• Education: Bachelor s Degree required in Human Services Social Work Public Administration Organizational Management or related field; the equivalent combination of education (Associates Degree) and experience will be considered. Family Development Credential is a plus. Should be willing to attend recommended approved training which provides skills/knowledge to perform or enhance the job duties.
• Experience: Requires a minimum of two (2) years direct experience working with young adults/adults in human services vocational/educational/personal development career and employment service coordination counseling case management or related field; preferably in a non- profit/community-based setting. One 1-year data research and management experience are required that includes: data input tracking monitoring research and reporting. Requires a minimum of two (2) years management/supervisory experience or in a leadership capacity. Requires the ability to work independently as well as the ability to be team member.
• Requires excellent organizational administrative and planning skills. Must be attentive to details; and have good analytical negotiations and problem solving/critical thinking skills. Requires the flexibility to work in fast-paced environment; manage multiple priorities/multi-task and meet established deadlines. Requires ability to use independent judgment while also functioning as part of a team.
• Experience conducting consumer screening intake and assessment services is required. Must have knowledge of academic and vocational assessment and diagnostic testing process/instruments; and knowledge of TABE test prep/administration. Experience interpreting assessment/diagnostic testing results academic content and higher-order concepts/skills is required.
• Requires knowledge and experience working with personal and family asset building; consumer service strategy plans; case management; group/individual counseling; life-skills training; financial literacy; and vocational/employment readiness and job retention skills.
• Must be familiar with alternative/traditional educational and vocational trade schools/opportunities. Requires knowledge of educational proficiency requirements standards and available resources. Familiarity with public/private service entities municipalities and systems (i.e. Civil Service Social Services etc.) and supportive community resources is preferred. Familiarity with occupational educational labor market information workforce development initiatives Probation Dept. re-entry programs and opportunities (i.e. Rochester Works City/County programs etc.) is required.
• Requires excellent communication skills oral & written. Must have experience preparing and disseminating marketing informational & educational materials/related communications to consumers. Requires ability to interpret and present on program activities/ data/reports; conduct public presentations; and related meetings as assigned.
• Excellent public speaking and facilitation skills; and classroom management and small group facilitation experience is required. Knowledge of group dynamics consumer engagement integration activities and team building strategies preferred. Must have experience developing and presenting job readiness/maintenance/retention skills life-skills. and asset development training/instructional sessions including educational/vocational preparation financial literacy etc. Experience required coordinating scheduling and implementing classroom instructional sessions and supplemental meetings/special events.

• Must have strong interpersonal and customer service skills. Requires enthusiasm sensitivity and ability to collaborate with diverse individuals/groups from diverse backgrounds in a variety of settings. Should understand issues related to special needs populations; and sensitivity of related issues faced by individuals/families moving from dependence on public assistance to independence/self-sufficiency.
• Requires the ability to develop effective working relationships at all levels within organizations. Must be able to assist in developing and maintaining effective partnerships with community business financial housing educational organizations funders and other community sectors both public and private. Experience preparing for and participating in program site visits audits and evaluations is preferred.
• Experience researching and identifying program/consumer resources is strongly preferred including knowledge of the grant submission/funding process. Should be able to assist management in identification and solicitation of resources funding scholarships etc. Must be able to identify opportunities for beneficial partnerships to support program and consumers.
• Bi-lingual capabilities preferred: ability to speak read and write in English/Spanish language is a plus.
• Requires strong proficiency in the use of Microsoft Office products including Word Outlook and Power Point and strong skills in data management including input analysis and monitoring.
• Must have experience in maintaining both electronic & related paper records
• Requires the physical health and physical capability to work in an office and classroom setting.
• Requires a valid NYS Driver s License and access to reliable transportation.

Please Forward Resumes /Applications to:

Human Resources Department

Action for a Better Community Inc.

400 West Ave

Rochester New York 14611

Deadline for Resumes/Applications: Open until filled.

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