Vice President, Release & Deployment Lead Agentic AI

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Inviting Applications for the Role of Vice President Release & Deployment Lead - Agentic AI
As part of GenpactNext you will play a key leadership role in driving Genpacts shift toward Agentic AI Solutionsautonomous domain-specific systems that transform enterprise operations. You will lead the release management deployment strategy and production rollout of Agentic AI products including flagship offerings like the Genpact AP Suite and upcoming multi-agent platforms across service lines.
This role oversees the end-to-end release lifecycle ensuring AI agents and supporting components are packaged validated deployed and scaled seamlessly across client environments with the highest standards of security reliability and compliance.

Responsibilities
1. Release Management
Own the complete release lifecyclefrom planning versioning and packaging to rollout and post-release validation.
Define and enforce release policies deployment checkpoints and quality gates for Agentic AI solutions.
Coordinate cross-functional release calendars with product engineering QA and client teams.
Automate and optimize release pipelines to ensure consistent predictable and compliant deployments.
2. Deployment Strategy & Execution
Develop and execute deployment playbooks covering staging UAT pre-prod and production environments.
Lead zero-downtime release strategies controlled rollouts and rollback/mitigation procedures.
Oversee multi-agent orchestration deployment and integration with enterprise systems (ERP CRM ticketing platforms APIs RPA).
Ensure deployment artifacts configurations and environment setups are standardized and reusable across clients.
3. Testing Validation & Quality Assurance
Partner with QA to define functional regression integration and performance testing aligned to release cycles.
Validate AI agent behaviors guardrails and outputs against accuracy KPIs before release.
Conduct release-readiness reviews and ensure all compliance/security checks are completed.
4. Governance Compliance & Security
Ensure release processes comply with regulatory and data privacy requirements (GDPR HIPAA etc.).
Implement secure deployment practices environment hardening and risk mitigation frameworks.
Maintain complete documentation covering release notes deployment guides audit logs and SOPs.
5. Post-Release Monitoring & Optimization
Establish monitoring logging observability and alerting frameworks for deployed agentic AI solutions.
Track performance reliability drift indicators and adoption trends to recommend optimizations.
Lead root-cause analysis and resolution for post-release issues across environments.
Support client IT and operations teams with Tier-2/3 escalations related to deployment or agent performance.

Qualifications We Seek in You
Minimum Qualifications

Technical Expertise
Strong understanding of agentic AI architectures orchestration frameworks LLM integrations and enterprise AI deployment patterns.
Proven expertise with CI/CD tools release automation containerization (Docker/Kubernetes) and cloud platforms (Azure AWS GCP).
Knowledge of middleware (MuleSoft Boomi) APIs webhooks and enterprise integrations.
Release & Deployment Skills
Hands-on experience managing releases of enterprise-grade AI SaaS or workflow automation platforms.
Deep understanding of environment management version control change management and release governance.
Experience in deploying complex distributed and highly regulated solutions at scale.
Leadership & Communication
Ability to influence and coordinate across engineering product architecture delivery and client teams.
Strong stakeholder communication risk management and decision-making skills.
Skilled in preparing deployment plans user guides and client-ready technical documentation.

Education
Bachelors degree in Computer Science Information Technology Engineering or related technical field is required.
Masters degree (MBA / / MS) preferred especially with a focus on Technology Management AI/ML or Software Engineering.
Certifications in Cloud (Azure/AWS/GCP) DevOps ITIL or AI engineering are an added advantage.

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.